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"Great, modern resort. Could maybe use larger pools but otherwise great! "

"Todo bien"

"Our stay at the Melia was incredible. We were celebrating our recent engagement and we were treated like a King and Queen. The resort, pool and spaces are kept so immaculate. We had so much fun. The staff here are just incredible! From the start Alfonso at guest check in was very welcoming and kind. Ulises, Guitron, and Jesus at the pool and lobby bars were very fun, remembered us throughout our stay, and made the best drinks. Ruben and Brienna at Fish House were so attentive. The food was so incredible. Highly reccomend the Surf and Turf Skewer and Tuna Tamani Tosdada. We were lucky enough to go twice. Karen at the A La Carte breakfast and Alfredo at Mole and Tacos were so attentive. The food was so good. Mariella and Mari at the spa were incredible at the spa. We had both of them twice for each service ( we went to the spa twice)The spa is located in the middle of the resort but you wouldnt know it it was so peacful and quiet. Although we dont have kids ourselves, there was never a shortage of activities for kids or young families. Overall we would highly reccomend the Melia. "

"Staff was super friendly. Mario is the best Bartender. Always took care of us and made sure we made it back. Food was good. "

"All the staff were extremely nice! The bartenders at the resort were all amazing and so friendly! Specifically Bernardo and Armando they accommodating the big group we had for a wedding and made us all have such a great time!!! "

"The staff is absolutely amazing all throughout the hotel. They go above and beyond in helping with anything related to your stay. In the pool area of the water park, Alonso did an awesome job of always been there at the right time for anything needed"

"Once I got over the welcome experience we enjoyed ourselves. After a long flight with 2 small children (4 and 6) we arrived to check-in and were passed to someone who was going to tell us about the resort, but it turns out this was a time-share salesman. He had outdated information about the hotel, was asking about our family income etc and eventually it came out that if we signed something and paid an "any amount" guarantee we would be expected to go to the breakfast presentation and then get a discount on some local attractions and spa. It felt extremely manipulative. Despite the rest of the day being fairly good I wouldn't go back based on this experience and will be watching out in reviews to avoid other resorts that do the same. The food was good. We only went to the ones that didn't require reservations. Service was mixed. Sometimes noone came to our table to offer drinks and other times they came and checked in multiple times. We spent most of our time between the different pools which had good sections for children. We also played lots of tennis, table tennis and mini golf. We didn't leave the resort for the whole time and didn't get bored. Our room was interesting. The pull out couch was effective for the little kids but it was old and thin. The light/fan in our bedroom appeared to be controlled by the people upstairs as it would go on late at night when we heard them come home. Overall a good trip with some strong downsides. "

"Clean comfortable bed, great breakfast and the AC worked good. It is a 5 minute walk to the airport terminal."

"Aquí tienes una versión más corta y directa: ⸻ Excelente experiencia en el restaurante Portofino del Secrets Punta de Mita. La hostess Gisele nos recibió con mucha calidez, y el servicio de Juan y Diego fue impecable, siempre atentos y profesionales. El gerente Sergio estuvo pendiente de cada detalle, asegurándose de que todo fuera perfecto. La comida, preparada por el chef Luis, destacó por su frescura y sabor, y fue un gran detalle que se acercara a saludarnos. Además, el hotel en general ofrece un servicio excepcional. Sin duda, una experiencia para repetir."