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The Borough

3.0 star property
Concierge services and ticket assistance make exploring London effortless, with staff ready to help travelers navigate the city's iconic attractions

Choose dates to view prices

Located near London Bridge, CitySpace Borough offers modern comfort and practical amenities. Travelers can use laundry facilities, enjoy the snack bar/deli, and connect to WiFi in their rooms. Guests consistently praise the helpful staff and welcoming atmosphere.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
The current price is AED 372
AED 446 total
includes taxes & fees
31 May - 1 Jun

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About this property

The Borough

  • Hotel near The Shard
  • Close to London Bridge and Tower Bridge, The Borough provides amenities like laundry facilities. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Luggage storage, a front-desk safe, and coworking spaces
    • Smoke-free premises and tour/ticket assistance
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at The Borough include comforts such as laptop-friendly workspaces and separate sitting areas, in addition to amenities like free WiFi.
  • Extra amenities include:
    • Heating and portable fans
    • Showers, free toiletries, and hair dryers
    • Wardrobes/closets, separate sitting areas, and electric kettles

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Borough pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Borough?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Borough on 31 May 2026 start from AED 372, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Borough?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Borough?

Check-out is at 10 AM.

Where is The Borough located?

Located in London City Centre, this hotel is within a 10-minute walk of Borough Market and The Shard. London Bridge and Tower of London are also within 1 mi (2 km). Borough Underground Station is only a 2-minute walk and London Bridge Underground Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.8

Cleanliness

8.6

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 119 out of 416 reviews
Rating 8 - Good. 135 out of 416 reviews
Rating 6 - Okay. 67 out of 416 reviews
Rating 4 - Poor. 56 out of 416 reviews
Rating 2 - Terrible. 39 out of 416 reviews

Reviews

Verified

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean and easy arrival.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

sean

In a good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, near public transport.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness
Room was clean, everything was as expected
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Edigema

Liked: Staff & service
Disliked: Amenities
I got a room with a shower. The bathroom was spotless, freshly remodeled I would think. However, the bedroom walls were dirty, stained. I am sure it will look good if painted. The WiFi wasn’t available so couldn’t connect to the internet. Overall, I think it’s okay considering the price as it’s very affordable for London.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Wayne

Liked: Cleanliness
Disliked: Staff & service
It was okay. Nothing special, the hallways were grubby and rooms were smaller than they looked on the website. Apart from that it good for a one night stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful at check in. Helped store our bags until room was ready.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Luca

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and essential but shared bathroom
Stayed 1 night in Dec 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, amenities
Room was clean as were communal areas too
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful , very clean and a peaceful stay Thankyou
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy to access and has lots of dining options.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night sleep with a central location

The borough offers a fairly central location with clean and welcoming ammeneties, a great night sleep and great shower!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, with everything you could need, and right next to the Underground entrance. Wouldn't like to carry a heavy suitcase up the stairs though.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with its own bathroom. Glad to have a kettle supplied but would be good to have a toaster and microwave as well.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Aissa

Liked: Cleanliness
Staff: Elbis, one of the employees, was great and attentive. He provided us with extra towels upon request. Room: Clean overall, except for the carpet and rug. I was not aware that this booking required us to share a bathroom; this was not clearly stated. While the bathroom was not far from our room, it was still an inconvenience for us. Unfortunately, we did not sleep well due to noise from guests partying and going up and down the stairs. This room is best suited for college students.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Great Location

Nice clean hotel in a great central location. Room was clean, bathroom was much nicer than comparable hotels I have stayed in.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Sarena

Liked: Cleanliness, staff & service, amenities
The room was cute and clean. The bathroom was small and a little strange without a complete shower door. There was a nice towel warmer though and the shower had great water pressure. The main reason I didn't give it a 5 star was because there is no lift or elevator and we were on the top floor making it very difficult to maneuver our suitcases up and down. Otherwise, great location right beside the tube station and very close to Borough Market and London bridge.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and location very close to transport links and very nice pub next door all fine.
Stayed 1 night in Nov 2023
Verified

8/10 Good

David

Liked: Cleanliness, room comfort

Great Location

Great location - close to tube, restaurants and pubs
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Margherita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and thoroughly serviced during our stay. Staff were very friendly and available.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Uk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to explore London
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Desire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short visits

Very nice for short visit. Nothing extra but nothing extra was needed. Liked very much the online check in and possibility to open doors.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, mostly quiet, and comfortable. Staff was friendly and helpful. I had read some negative reviews before going but I had a lovely experience and would definitely stay here again.
Stayed 1 night in May 2024
Verified

8/10 Good

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, basic accommodation but clean and safe. Easy to get around.
Stayed 2 nights in May 2024