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Hotel Shepherds Bush London

3.5 star property
Travelers find the perfect balance of convenience and charm near London's iconic shopping destinations, with area shuttle service making exploration effortless.

Choose dates to view prices

Hotel Shepherds Bush London welcomes visitors with practical comforts. Relax in the garden, grab coffee at the on-site shop, or unwind at the bar. Nearby Westfield Shopping Centre beckons, while express check-out and area shuttle services ensure a hassle-free stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement) | Premium bedding, minibar, in-room safe, laptop workspace

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Double Room

8.2 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room, 1 Bedroom (3 single beds)

Basic Triple Room, 1 Bedroom (3 single beds) | Premium bedding, minibar, in-room safe, laptop workspace

Basic Triple Room, 1 Bedroom (3 single beds)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Quadruple Room

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, minibar, in-room safe, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Located in Hammersmith and Fulham, a neighborhood in London, Hotel Shepherds Bush London is in a shopping district and near a metro station. Notable landmarks in the area include Marble Arch and Leicester Square, and travelers wishing to experience a bit of culture can try Bush Theatre. Looking to enjoy an event or a game while in town? See what's going on at MATRADE Loftus Road Stadium. Visit our London travel guide
Map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS

What's nearby

  • London_WestfieldLondonShoppingCentre_6159434_03
    Westfield London Shopping Centre
    7 min walk - 0.7 km
  • Bush Theatre
    1 min walk - 0.0 km
  • Shepherd’s Bush Market
    1 min walk - 0.2 km
  • Shepherd's Bush Empire
    3 min walk - 0.3 km
  • BBC Television Centre
    8 min walk - 0.7 km

Getting around

  • Shepherd's Bush Market Underground Station
    1 min walk
  • Shepherd's Bush Station
    8 min walk
  • Heathrow Airport (LHR)
    29 min drive

Restaurants

  • itsu
    4 min walk
  • Zizzi
    5 min walk
  • Shikumen Shepherd's Bush
    3 min walk
  • The Defector's Weld
    2 min walk
  • Five Guys
    4 min walk

About this property

Hotel Shepherds Bush London

Hotel near Westfield London Shopping Centre
Located close to Bush Theatre and MATRADE Loftus Road Stadium, Hotel Shepherds Bush London provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An area shuttle, express check-out, and express check-in
  • A 24-hour front desk, a front-desk safe, and concierge services
  • Tour/ticket assistance, a computer station, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Shepherds Bush London include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 43-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Frequently asked questions

Is Hotel Shepherds Bush London pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Shepherds Bush London?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Shepherds Bush London?

Check-out is at 11 AM.

Where is Hotel Shepherds Bush London located?

Located in Hammersmith and Fulham, this hotel is within a 10-minute walk of Bush Theatre and MATRADE Loftus Road Stadium. Westfield London Shopping Centre and Olympia Events are also within 1 mi (2 km). Shepherd's Bush Market Underground Station is only a 2-minute walk and Goldhawk Road Underground Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Shepherds Bush London Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 212 out of 530 reviews
Rating 8 - Good. 186 out of 530 reviews
Rating 6 - Okay. 73 out of 530 reviews
Rating 4 - Poor. 39 out of 530 reviews
Rating 2 - Terrible. 20 out of 530 reviews

Reviews

8/10 Good

Jamal

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Attentive and friendly staff. Good value for the area. Will stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Zer-esgi

Liked: Cleanliness, amenities, property conditions & facilities
Everything is well cleaned and the receptionist was nice guy, absolutely 5 star.
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location room and service, would highly reccommend
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Presented exactly as described in booking. Staff very pleasant. Hotel directly next door to tube station so travel to Central London on NYE was a breeze. Excellent price for NYE.
Stayed 1 night in Dec 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities
Most comfortable bed!!
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, this is a great hotel. Comfy king size bed, working flat screen TV with all the apps, good shower, a desk to work from. Would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Katalin

Liked: Cleanliness, property conditions & facilities
Excellent location ,24 hours reception ,amazing staff :)
Stayed 1 night in Jun 2025

6/10 Okay

Briawna

Disliked: Property conditions & facilities
For starters the manager of the properrty could have been more professional. The staff should not sleep on the lobby couch at night. Also, they did NOT know anything about london and told us as visitors to Google. WHO DOES THAT?! It's their job to know about the area. Second, the hotel images of the surrounding area is very misleading. Its the trashy place i've ever seen. Last, the cleaning lady of Friday is very nice!
Stayed 5 nights in Dec 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent find, right next door to Shepherds Bush Market train station, across the road from the market and a 3 minute walk from Shepherds Bush Empire (we were attending a gig). The hotel staff are friendly and helpful, the reception is manned throughout the night, there is a small bar We would definitely use this hotel again ( I would ask not to be allocated rm1 which backed onto a closed courtyard which housed extractor fans so the towels and our clothes when we left smelt of cooking fat) as it is perfectly situated in a vibrant part of the area, with everything you need. Excellent food at The Defectors Weld
Stayed 1 night in Nov 2025

6/10 Okay

Ben

Liked: Cleanliness, staff & service, amenities
Overall stay was alright. Staff were friendly and helped me with the room key when it stopped working Upon entering room, I noticed the bathroom was missing a handle on the outside and the inside handle was barely hanging on. The air conditioning was also broken. Walls and ceiling aren’t very thick so you can hear people walking above you and people in rooms next to you
Stayed 2 nights in Nov 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the two nights we spent, it was just fine. The room was quite small, a bit noisy as it is literally at the train station. Staff was attentive and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

This was a great little hotel that had everything and was so kind. The room they had wasn’t ready and moved me to a different room which they claimed didn’t have any outside noises from the street, and they were 100% it was so silent it was enjoyable. The bed was comfy, and the small space was perfect for the room, the bathroom was also a nice, clean space. Their customer service from my one night there was great, lots of choices on the drinks bar. It was a great short stay location
Stayed 1 night in Oct 2025

10/10 Excellent

Eriane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming. The room that we booked was very spacious & the beds! No lie, it's the comfiest we have ever laid on 😴 my friends and I only got to stay overnight but if ever we come again to the city, we'll surely book this hotel. Highly recommended 💯
Stayed 1 night in Sep 2025

6/10 Okay

Denice

Liked: Cleanliness
Disliked: Amenities
Decor plus bathroom amenities nothing like what is on the current website. When raised with staff, l was told that the website has not been updated. Therefore I assume the current photos were under previous owners/management and they have cut back. USB port behind the TV and not easy to get to TV was not 45 inches but much smaller Bathroom was more like a cloakroom It was a good size room, with a decent shower and fridge. Frosted windows so no natural light in the room I am disappointed and would rather it a 3* Hotel
Bed
TV area
Bed
Bathroom
Stayed 1 night in Dec 2025

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Cons- Dirty, out dated, some staff members were rude. Loud - you can hear the train, people talking in their rooms and hallways. The place is literally next to the train station and shares an alley way with another building - random people walking behind you to walk through it. Neighborhood not the greatest at night - stores getting robbed, man throwing bottles to different parts of the streets and panhandlers. Pros- Price Accepts dogs Convenient to train station Good food in neighborhood - Turkish, Jamaican, Korean and Indian. Two cafes - safe and clean to enjoy great drinks and conversations Near Lidl and an 9 minute walk to a nice mall Quick walking distances to theaters I wouldn’t go back nor suggest to stay with young kids. This place serves for a quick stay with pets or as a group for safety purposes.
Stayed 3 nights in Nov 2025

10/10 Excellent

Coby

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 1 night for a concert at the near by O2, it is the perfect location. Right next to the tube stations, but not too close you hear the trains, great!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff, clean and comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in this hotel in 2022, and enjoyed it then, so that's why we went back we had the best time again at this hotel, it definitely ticks the right boxes for,, excellent service,, cleanliness,,and comfort, A massive Thankyou to the Staff for making us feel so welcomed, we will definitely come back, great central location for plenty of eating places and nice bars and restaurants,, we would definitely Recommend the Shepherds bush hotel and it's surroundings to all.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean and easy to get to from transport links.
Stayed 1 night in Sep 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good find

We were pleased with this hotel. Julia on reception was great, she gave us a bottle of cold water while we waited for our room to be cleaned. She was very friendly and informative. The room was small but it had everything we needed, bed was comfortable and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location, friendly staff and easy check in.
Stayed 1 night in Nov 2023

8/10 Good

Abdulmenam

Great location near by town centre.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Nice little stay!

The hotel room was in need of a little tlc, iron burn mark on the carpet, and didn't smell very nice. Bathroom was clean and beds were also clean. Location was good staff were friendly.Just need to take care of the little things and would be the perfect stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Hotel Shepherds Bush. It was very clean and staff were extremely nice. The hotel is ideally located adjacent to the tube and across the street from some phenomenal falafel. The first room we were shown was below grade and had only a small window through the ceiling to daylight, which set off a bit of claustrophobia in our party. Staff were understanding and moved us to a main floor room that had a window (not operable, as far as I could tell, but it was enough to ease claustrophobia). Overall a very good stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

The room was lovely and had everything you’d want and expect for an overnight stay. It was very clean and comfortable.
Stayed 1 night in Feb 2025