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"The staff are amazing Highly recommend this hotels"

"This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget."

"First, the team was incredible. Everyone went above and beyond to make our stay special. The spa team is excellent, especially the spa hostess. The restaurant teams provide great service and everyone is so friendly. I cant say enough great things. And for being in the old quarter, the rooms are very quiet. "

"Very affordable hotel with fantastic staff and brilliant location. Jimmy and Alex were so helpful and friendly, always up for a chat. Very comfortable bed in the bedroom, air con, laundry service and tasty breakfast. Right in the centre of Hanoi old quarter. We enjoyed our stay very much."

"Great hotel. Loved our stay here "

"Beautiful well maintained property,great staff, great location,good sized rooms,very nice gym and pool "

"Great place to stay"

"Thanks "

"The staff was easily one of the best I have ever come across..Nice property in the city centre "