Search Aparthotels in Mahwah - Nanuet

"Na"

"The hotel is well situated, and the staff were helpful. The property needs some updates internally and the lifts often didn’t work. At the time of our visit construction work was being done right outside the hotel all through the night and the noise heard in the hotel rooms on the road side was considerable. We requested a room move which the staff did accommodate. If staying at this hotel I would recommend requesting a room at the back, as these rooms are much quieter."

"It looks a nice hotel. But I was really frustrated with a shortage of the stuffs at front desk and the elevator issues. They have only 2 elevators (2 left elevators are actually not usable to this hotel guests), and they are not enough to serve the number of their guests. I had to wait more than 5 minutes or more every time I used them, and it stopped almost every floor even though no one was there. They also have almost no amenities available in the room and the phone at the room was broken to call any hotel service. I will not consider this hotel anymore. Also, they charge you $100 resort fee at arrival. Be careful! "

"Serves breakfast, Clean room, nice size bathroom with a walk in shower and helpful staff. The hotel is literally a 1-2 minute walk to Time Square."

"Great location and staff was friendly at check in. The room was small but most NYC rooms are so that’s to be expected. Upon check out we checked 2 bags and left them with the hotel while we explored the city until time for our train. When we returned to get our bags, we gave the front staff our claim check. It took ~ 30 minutes and 4 people to locate them. We almost missed our train. It was very disorganized. At one point someone who I assume to be the shift manager joined the search but didn’t even offer an apology. We’ve stayed here before and had a good experience but this time it felt disorganized and chaotic. "

"Clean rooms. Excellent location."

"Great location! Large room with comfortable king bed! Great staff. Not so good shower was our only complaint!"

"The room was very tiny with no refrigerator. Otherwise hotel was okay. "

"There was only one elevator working for our side of the hotel 1 to service a lot of floors wasn’t ideal "