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"Has been our home away from home every time we’re in Manila. Breakfast is not bad as well but there is also an option to just enjoy Glorietta across the street for more options. "

"the room is clean but I'm having an issue with the bathroom the toilet flush isn't working I've already reported it since were only staying for one day .I'm not sure if it will be fixed on time."

"Great hotel in middle of Makati, high energy red light district of Manila. Stay extremely courteou"

"We like this hotel and have stayed several other times before. Last night was unusual because at 3am a woman started screaming for about a half hour. Security came to try and calm her down but it seemed impossible to console her and keep from banging on a door. "

"Got a king size bed room but was "upgraded" to a room with 2 twin beds and a better view. But it was the room by the elevators so it was noisy and not what I wanted. Probably in the hopes of having the more desirable room to sell to others. Then the front desk miscommunicate that they offer me complimentary breakfasts for the room change, only to be told, no breakfast when we arrive to eat. Then the manager give us vouchers for coffee or juice, only for the staff to try to charge me for juice and had to call the manager again to fix. Waitied 40 minutes on the rooftop restaurant to get food. Multiple items on the menu was not available. Very unfortunate experience all around. Maybe im just unlucky today but it was disappointing service. "

"Breakfast buffet was the best I have ever seen. So many options, definitely overstimulated but in the best way. Staff were all so kind, honestly all positive experiences! we had access to their Horizon lounge and it was a fantastic addition to our stay. Every evening there was someone singing in the hotel lobby as well which was great. Pool is very nice, got afternoon sun with huge umbrellas for shade in the chair loungers. Highly recommend this hotel, we will definitely be back! "

"Breakfast was good. Only real complaint is the cable channels with terrible picture quality"

"I'd like to start by saying the staff is great. They are very friendly and welcoming. They are quite knowledgeable about the hotel services. The room I stayed in was comfortable. The bed was quite soft and there were 2 bathrooms: 1 toilet & sink, the other shower, tub, & sink. The AC is quite cold as well as the pool water. The bar service at the pool was great. The room size is perfect for two people. The location is great if you like to go out for drinks or coffee. I was quite annoyed by housekeeping. While the service was great & I know they worked har, I had a do not disturb sign on my door and housekeeping called me more times than days I stayed in the hotel to tell me, remind me, advise me that housekeeping services end at 5pm. At 1pm, I don't need a reminder as I also received the same notice under my door. The room showed some signs of wear that was hidden behind the bathroom blinds. The room only comes with 2 large towels. I asked for 2 smaller towels for hand drying and face washing. They were never replaced. I like to try different hotels when I stay in Manila. I won't return to I'm Hotel. The hotel that shares the building is great though. "

"The breakfast was delicious, with many Filipino and western options. The rooms were spacious, modern and clean. The staff has very friendly and professional. We loved that the hotel was connected to Glorietta mall with great dining options and shopping. "