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"I am a disabled mom of two children, and I brought them to this beautiful hotel again because we loved it so much last time. Our room was really well sized and made our four night stay that much more enjoyable. The only thing that was stressful for me was that I needed a shower chair in the room because all the ADA rooms were taken. Prior to the stay, I was in communication with different staff members regarding the shower chair. I received inconsistent information whether or not this chair would fit inside of the tub. One staff member said yes, another staff member said no. Due to this, I was so worried the whole time as to whether or not I would be able to bathe myself! I should not have been receiving inconsistent information regarding something so pertinent. When I requested for someone to try putting the chair in the tub, I didn’t even receive a response. That was frustrating for me as well. I felt like they were annoyed that I was asking. It did fit after all for those who are wondering. Plus, they have a bar on the wall alongside the tub which was very helpful."

"We really enjoyed this hotel. It was clean, comfortable and beautiful!"

"Upon arrival I was welcomed at the front desk & the check-in process for room 117 was fast. Once in the room it smelled musky like mildew or mold. I turned on the a/c to circulate and cool the air, but the a/c unit turned off completely after a few minutes. It did this multiple times throughout the stay. The TV worked, but the remote and cable service did not as the tv guide scrolled automatically and nothing could be selected with the remote. The sink was clogged and the water took a long time to drain. The water pressure in the shower was weak and the toilet rocked as it was not secured properly. There were small stains on some of the towels. The beds were uncomfortable as the spring could be felt through the bedding and there were also stains found on two pillows. When I went to retrieve some luggage from my vehicle a man sitting in a red suv with dark tinted windows called out to me as my wife and small children stood nearby. As I approached the man kept telling me to get closer, but I refused and the man said he just wanted to offer me some drugs. I declined his offer & immediately reported this to the front desk. The front desk took a description and said she would let her manager know so they could take care of it. Hours later after returning from dinner the unknown man was still seen sitting in his vehicle. At checkout I was not given the opportunity to voice my concerns as I was told to drop the keys in the bowl on the counter before the FD associate walked away. "

"The location offers great privacy. The lobby, bar, coffee shop, and pool area excellent. The buffet was great but you'll have to pay extra for omelets or other specialty dishes. Highly recommend. "

"The breakfast was good, and the staff was very nice during check-in. I did reserve 2 rooms; it would have been nice to get the rooms at least on the same floor. I had one room on the 5th level and another on the 2nd level. "

"Nice clean old timey hotel. Close walking distance to wharf and aquarium."

"Restaurant was a little over priced, the bar had a good selection, but the bar staff was very unwelcoming. "

"Our room was beautiful, spacious and very relaxing. The staff were excellent and very welcoming. The location was excellent. We’ll return again soon. "

"Room was clean… Restaurant was good… Staff was friendly… parking was insufficient…Overall average to above average experience."