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"clean hotel, friendly staff, lots of public parking nearby, and shops! o"

"Had a wonderful experience! Dinner was amazing!"

"The staff was very helpful and friendly I was asking question about the city. Parking was great , we got the disponibles room it was awesome very close to the city"

"Yes"

"The hotel itself was beautiful and had a relaxing atmosphere, especially the outdoor fire pit area with a great view. However, there were several disappointing aspects during our stay. Self-parking was extremely expensive at $56 per night, which felt excessive. There was also no bell service available to help with luggage, making check-in and unloading difficult. I was surprised that the sauna required an additional $20 per person to use, considering amenities like this are often included at hotels in this price range. The toiletries were also not great — the shampoo and conditioner left my hair feeling very dry afterward. One of the biggest letdowns was the outdoor seating area by the fire pit. While the setting was beautiful, the chairs and pillows were noticeably dirty with bird droppings, which made it hard to fully enjoy the space. Overall, the property has potential, but better cleanliness, included amenities, and improved guest services would make a huge difference."

"They didn't clean my room."

"It was cool"

"I liked it. For one it's just what I needed. Simple, clean. Great location and easy parking underneath the hotel. Located near the Pier where there is a great seafood restaurant. Some of the rooms may have the view blocked by stairwell or electrical things. It didn't matter whether I had a 3rd floor or 2nd floor. The elevator is a nice addition to a weary traveller. Front desk staff both great night and day. I'd return. "

"Check in was easy and the staff friendly and helpful. Room was clean and comfortable. Son enjoyed the pool which was nice after long days at Laguna Seca. Close enough to fast food restaurants and grocery stores including some fantastic donuts at Monterey Donuts. Also being an easy drive to and from Laguna was great. If we are able to make the trip again next year we will strongly consider using El Castell again"