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"I had a great time and so did my dog :) it’s a very big hotel, easy to get lost but my dog and I enjoyed our stay! Staff are very friendly and helpful! Valet parking was super easy!"

"Rooms on the higher floors are very warm. Uncomfortable sleeping temperatures and the air conditioning isn’t functioning during the season because it’s not summer. So unfortunately you are unable to control the temperature of your room. Our room was 24.5 degrees Celsius when we arrived and adjusting the temperature to a lower setting would only increase the temperature because the vents were blowing out warmer air regardless. Opening the window had little affect on the temperature and just made me end up getting sick. During our stay we ended up getting a room change and during that room change had a jacket and wallet vanish from our room closet. The bell man fetched our items and left the jacket in the closet. No one else entered the room except for a cleaner and they didn’t leave with anything according the footage. But when we entered the room after to look ourselves the room was never cleaned. Garbage wasn’t emptied. Bed never made. But our jacket and wallet gone. We have had absolutely no help from the staff or Expedia on this matter. The only thing we get told is that no one seen it. But we were robbed during our stay. So unfortunately I can’t say it was the best stay."

"Though there are parts of the room that are dated, like cabinetry, the room was spotless. The hotel was quiet and the front staff helpful. It was close to our location for a night out and is about 1 block from the Eaton Centre. "

"Staff are friendly and helpful. The building is dated, but common areas of the property have been updated. Check-in/out process has been streamlined with self-serve screens (I was there years ago and this process was a nightmare). The rooms are a bit small, but functional and clean. Beds are comfortable. It’s a bit of a distance from attractions, but close to TTC. It also seems to attract a lot of homeless who stand outside the entrances asking for change, and a couple of times we saw people coming into the building ranting and swearing loudly, which is problematic for a “family” hotel. "

"We stayed here one night after a concert at Danforth. Staff were amazing and even were able to upgrade us to a larger room without asking. 2 bedroom suite was excellent with 2 large bedrooms and large living room, kitchen, and dining space. We also got the breakfast rate which included fresh, delicious breakfast at a cute cafe across the steet. Would stay here again! "

"This is my go-to hotel near Pearson International! Excellent staff and the rooms are modern, clean, and very comfortable. The gym is the best I have had in comparably sized hotels. The breakfast was very good too! "

"Nice"

"Rooms were very spacious. Staff were very friendly. Great hotel "

"The rooms were kinda small but very clean"