Find all hotels by Extended Stay America in Richmond Hill

"Great service and amenities"

"There was no breakfast"

"Great for families-fun pool and game center - great location too but overall the staff was the best part. We had a scare when our son with autism stepped into the elevator that opened before we got closer and it closed as we were running up to it and the hotel and their security went into full search mode. Checked cameras and alerted staff on all levels and even texted us later after he was found to check in on us. It was so scary but they were so helpful and made us feel like their first priority."

"Rooms were clean but in need of upgrades like new caulk in bathroom etc. lots of Parking but not all parking is conveniently located to entrances. Would stay there again "

"This property was close to transit which we found very convenient. Easy walking distance to cafes, restaurants and grocery stores. I believe our room was renovated but there was still wallpaper peeling off the walls and it didn’t look completely finished. There were some pots and pans available but when we didn’t have the right size, the front desk was able to find us smaller sizes. "

"The staff is fantastic. The hotel itself however, is old. Damage on the walls and doors is visible. The elevators are quirky, the toilets temperamental and the walls thin. There is no soundproofing between rooms. The gym needs an overhaul. I did love the full service restaurant and lounge and there are many dining options in the area."

"Awesome!!!"

"Room was gross. Everything was stained. "

"Spacious suite. Breakfast buffet above average food. Tables not cleaned promptly as guests left. Need more staff here. "