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"Great location to all of Yokohama station area. The staff was very helpful in all aspects of or needs. Ease of everything you might need of extended stay in Yokohama. We would stay at Richmond Hotel Yokohama Ekimae every time we visit Yokohama. The staff was excellent. Thank you for a wonderful experience."

"Cleaning rooms nice place. Breakfast was so underwhelming not worth it at all."

"Great breakfast, clean bedrooms, decent location, very comfy bed, and friendly staff."

"Gorgeous lobby. Spa sample kit was great. Rooms were small but comfy."

"Not applicable"

"Incredibly beautiful hotel with fantastic location near the Bay and Chinatown. One of bestnhotelsnI have ever booked through Expedia! "

"A bit dated and more expensive than the smaller, business-type hotels. The room was spacious. Looked a bit dated and old. They should update which plugs stay working after you turn your bedside lamp off, etc. We could not charge our phones wih the plugins closest to the beds, despite following instructions. Good enough location, lots of restaurants and atttactions nearby! Walkable distance with young kids to the Red Bricks and the amusement park. The area is fun!!!! "

"Beautiful hotel really close to the cruise port. The area is also very nice with lots of restaurants and shopping facilities! "

"5 Star Hotel . This is hotel is has everything a traveler would need . The service and cleanliness is exceptional. From the fresh scent of when you walk into the entrance to the friendly customer greetings and amenities!!! This hotel exceeds expectations and I will be visiting again soon . "