"The hot tub was not hot"

"Doors were slamming all night. I think due to the hinges, when people left they slammed extremely loud, waking anyone up. The room was hot and the air wouldn’t turn down further. Loud — I would have expected this to be one of their top concerns when building. Convenient."

"Great location with a spectacular view of the city. Convenient parking with a low cost. Room was spacious and clean. Friendly and professional staff really went out of their way to make sure we had an incredible stay."