"Lovely up market hotel. The room was very big and spacious. Not much of a view though, but in all fairness we didn’t book a room with a view specifically. The hotel is ideally located a couple of hundred yards from the train station and close to pubs, restaurants etc."

"Beautiful hotel and great staff "

"Has character "

"Brilliant hotel, facilities and staff"

"Thoroughly enjoyed our stay at this hotel. The staff are exceptional. Always cheery and helpful. Although the hotel is dated it's spotlessly clean, excellently situated as the metro is only a few minutes walk "

"I had good sleep. The lady making breakfast very friendly makes you feel like home. I booked one day and then added another night. Good for the price, I had to ask for pillows the one was in the room wasn’t to my liking . "

"Very good value for money, friendly and helpful staff. Good location for visiting Durham."

"Nice clean hotel "