Search Apartments in New Canaan

"This hotel has tried to charge me 176.00$ and change on two different stays for a no show one on a day before I came and one on the day after I stayed the night. There was no sheets or blankets for the pull out bed the hot tub also hasn’t been working in forever and still they advertise it online and over the phone. My security deposit wasn’t released until two months later the first time and I’m still waiting for last trips deposit I’m so overwhelmed"

"Property is under HEAVY remodeling which is great to finally see!! BUT….next door “residents..” we’re arguing n fighting nonstop from 1am until 4am, at that point I gave up on sleep and called the front desk. Definitely a trucker hotel too since it’s got great access to I95. If you’re traveling w dogs and need just a place to TRY and sleep n shower - this is it. I hope they redo that whole people living there situation because it can only help the new owners…"

"Terrible. This hotel is completely run down and needs a complete renovation. The lobby was misleading, it was in good condition but the rooms themselves were dirty with stains on towels and curtains. The bathroom had mold around the shower and sink. We had to move rooms because we were placed in an adjoining room and although we weren’t using it as an adjoining room, you could hear the other guests clearly talking. The staff was wonderful and moved us quickly to a different room. But the next room we were in was just as dirty. This is the worst hotel I’ve ever stayed in. All the staff we encountered were great, but the facility is not. "

"I have stayed at the Hyatt multiple times and this stay was a disappointment. In my room, the bathroom sink drained incredibly slowly. My TV only received a signal from one station. On the morning of my departure, housekeeping arrived before 9 am, knocked once and without waiting opened the door. Since checkout is 11 am I was surprised that housekeeping would let themselves in so early. I also never received a receipt for my stay. At the bar service was so slow I had to flag down a staff person twice to get a drink. A disappointing stay!"

"Not really a good experience at all in this hotel. Their card machine wasn’t working, staff didn’t want to call manager or work out my issue. Paid over 1.2K to stay there btw"

"Clean room, great location to Fairfield University "

"When we arrived after 10:00 pm we were unable to check into our room. There was a homemade sign stating that the desk clerk was away and would not return for over an hour! Fortunately the staff that was on duty-although equally nonplussed, were eventually able to get us into our rooms after about forty minutes. Really never had that happen before. Hope everything worked out for the desk clerk and whatever called them away was straightened out. The security officer, Cory, was great and really helpful. Breakfast the next morning was fine and the hotel was okay in other respects."

"Clean room, welcoming staff."

"The Good: The sheets and towels were always fresh & clean, shower & hot water good. Parking excellent. Heat & A/C unit excellent. The Bad: This place is for anyone who only needs a shower and a bed. All 4 pillows on the bed rate the worst I have ever had around the entire world. I have no sense of smell, and I could smell stuff that I could not identify. No elevator which I was told up front so you have to climb a straight set of steps. I CANNOT BELIEVE THIS HOTEL COULDN'T AFFORD TO PUT OUT SOME COFFEE IN THE LOBBY OR THE "NOT USED, FORMER" BREAKFAST AREA. There is no staff other than a person sitting behind a window. The Ugly: Our room was a complete mismatch of furnishings. The entire building (including our room) is very old looking and worn out. Our bathroom door would not close and has patched holes in it. The owner need not respond to me. I think you should be ashamed at how cheap and rundown this place is. Jeffrey Lynn & Wife 04/22/2026"