"Clean and nice pools"

"Room was clean, everything was a little outdated and our tub didn’t drain. The housekeepers, groundskeepers and most of the front desk were MARVELOUS. I checked in a little later than we anticipated (hit unexpected traffic delays on the way in) and the guy checking is in, Mark, was rude. I walked in, as I just walked in, he said “can I help you?” With an attitude and then was just super snarky for the remained of our conversation. He said “get your plate number” and I said “ok no problem, didn’t...

"Breakfest area sticky everywhere, tables, counters, floor. Room airconditioner so loud you can not slip, like some plastic bag get caught and was resonating. Toiled flush tank was not filling with water, we had to use bucket."

"The pool area was cold and the pool itself was not a comfortable temperature. Hotel is terribly understaffed. Staff is rude but after talking to the manager, they’re just a reflection of him. having rooms available to check into just an hour early. They refuse to check anyone in until 330 and act like they’re doing you a favor I would pass this place by "