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Andre at reception started us off with great hospitality and friendliness and had suggestions for several activities. The room was superb as was the hot springs pool. The hotel had the nicest indoor pool I've seen anywhere. The whole experience was very memorable

this was a tremendous vacation, everything in the hotel is suited to pamper the guests. Service is impeccable, anyone you encounter whether its the chef, the waiters, front desk, spa and even the manager will smile and look for ways to be helpful. the rooms are comfortable and well equipped , the showers are small but nice especially the rainforest head. the hotel's restaurant is the best one we experienced in the islands, the spa and thermal pools are really great after a day of travelling

Beautiful property tucked into a nature area (with horses and goats and an edible garden!). The buildings were very modern in contrast to the surroundings, which I found visually appealing. We stayed in one of the new rooms. it didn't have a kitchenette (which we didn't need), but it was spacious and well appointed. The bed was comfortable and the shower perfect - there was even a towel warmer. The deck off the room was fully covered meaning you could sit outside even while it was raining and...

Terra Nostra is just across the street. Grocery store is very close. Bus stop is close by. Secure check in with codes. Even though there’s no front desk , it’s easy to navigate as long as you come at the scheduled check in , otherwise code won’t work. If you need to use the bathroom before check in there’s football locker rooms around the corner and a restaurant

Hello from America! Absolutely beautiful property, well maintained & operated by kind people. Breakfast was so good! Everything was super clean. Thank you so much!

Excellent experience, overall. The hotel is gorgeous and the ocean views are unbeatable. The property is very well taken care of and the staff were awesome—very friendly and accommodating. Ribeira Grande is a bit remote from Central Ponta Delgada, but everything is far away around the island anyway. A rental car is a must in São Miguel and having a car will make your experience more enjoyable all around.

Newly renovated rooms. Very large and clean. Great staff. Easy access to all areas on island.