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"An ideal stay for a short trip to Newcastle. Very helpful and friendly staff. The room was as expected for what we paid: spacious and well laid out with tea/coffee facilities and a small fridge. It was a bit dated, but that didn’t affect our stay. The pool was run-down and not worth the extra £5 to be able to use."

"Only stayed for 1 night , but was wowed So stylish lovely classy decor Don’t think there was anything we didn’t like "

"Only stayed overnight for early flight, room rate and room was good, bar and meals were expensive for what was provided. Not good value."

"Had a problem with the first room allocated, staff were very apologetic and rectified the problem immediately. Room was spacious, clean but starting to show age in parts."

"We went so you dont have too! Music from bar opposite till gone midnight meant 2 nights little sleep with all noise after traffic etc breakfast nevwr replenished staff at breakfast so rude save your money book somewhere else they think its finny at reception when they ask you how was stay and you explain not good so noisy and they say yes those rooms facing the bar are really noisy well why not tell us on check in ?!?! "

"Very clean hotel nice staff and a good breakfast "

"Room clean but missing that extra sparkle, finger smudges etc Staff very friendly and helpful Breakfast good "

"Good"

"Room 435 was initially ok until young men on rugby tour were so loud up and down the corridor even knocking on our door at 1am. The pillows were very hard the duvets far too heavy. The breakfast was cold and many things had run out as the restaurant was so busy with the rugby teams.. This is always our go to hotel when visiting Newcastle but I think now is the time to try another "