"My stay was disappointing due to a string of service and maintenance issues. The escalators are under renovation, and unfortunately the staff didn't make up for the inconvenience — service overall felt unhelpful. Check-in is kiosk-only, with the hotel bar doubling as the front desk if you need assistance, and there are no phones in the rooms. In my bathroom, the body wash bottle was broken and leaking, and despite reporting it, no one brought a replacement. Housekeeping also missed my room;...

"Good"