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"Poor communication on their "shuttle" service . We signed up ahead of time they told us $10 a person , we waited patiently and 15 minutes after our scheduled time they still hadn't communicated that they were running late , we decided to get an uber instead which showed up in seconds . Their elevators didn't work half of the time . The beds were comfy but they need more organization knowing that they are dealing with cruisers and timelines Also coffee sucked , vending machines were overpriced and had horrible selections. Do better"

"The place was clean, staff was helpful. We were scheduled to have an ADA room with a roll in shower, at first we were given a different room. Which they quickly corrected and although the correct room was farther back on the property it was very nice. We had an early flight so we didn't get to sample breakfast, but they did have a travelers breakfast available. Airport shuttle we used twice as we returned our rental car a day early so we didn't have to do that in the early morning. Then again in the morning, both drivers were very helpful. Overall we would stay there again. Thank you."

"Everything was great"

"We had a wonderful stay at your hotel. The staff were friendly and accommodating, and the room was clean, comfortable, and well-maintained."

"The beds were very very comfortable....the room was huge....the free breakfast was complete with the fixings including scrambled eggs, sausage, breakfast potatoes,etc........included all natural Greek yogurt... Truly complete experience....the 8th floor had a tremendous outdoor deck that had the best view of the space needle"

"Amazing friendly environment "

"The front desk staff is amazing. They are so helpful and courteous. Regardless of who we spoke with, everyone was friendly and knowledgeable. The rooms are very spacious and well appointed and quiet. Great location, 10-15 minute walk to all of the major attractions."

"Staff tried to be helpful as much as possible with language barrier. Not a lot of workers spoke english well."

"The room was very clean, quiet, spacious. Great location and less expensive than the hotel across the street. One of two elevators was out of order. There is only complimentary coffee before 7 am. After that you have to pay at the expensive cafe. "