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"Fantastic staff! Great recommendations. Thank you! "

"Clean room "

"Did a 1 night stay with my partner in the off season. All the staff were very chill and friendly, the room we were in was nice- pretty basic, but clean and safe. And the room amenities (shampoo, soap, lotion, coffee+tea, etc.) were also nice. The continental breakfast was pretty average, no hot breakfast items besides the coffee/tea provided, but we’re not picky so it worked for us."

"Pretty nice thanks "

"Clean and spacious. "

"First time visiting Salem & the Salem Inn did not disappoint! If I could give it more than 5 stars I would! It’s so cozy & cute & in a PERFECT location! All of the major sights to see are in a walkable distance as well as the train station if you need to go into to Boston. Another major plus was the breakfast included! Very delicious and the inn keeper could not have been any sweeter! We would definitely stay again in a heartbeat!"

"The breakfast was outstanding! The room was clean and comfortable"

"I stayed there with my husband and two small children. We were supposed to stay for two nights however the heat in our room was not working. We had mechanics come up twice to fix it, second time they replaced the whole unit and in the middle of the night it completely stopped working again. There was snow outside so you can imagine it was extremely cold. My son (4yrs) had a stuffy nose. The kids didn't sleep at all that night. We decided to cancel the second night. They said we would be refunded but I have not received it. This was during February vacation and it is now mid March. I've received no information and no response. Also to top it off we had our luggage plus our kids luggage and having no access to the second floor via elevator is so inconvenient! We had to go up stairs to the second floor with everything. Just seems odd for a family hotel. I will not be recommending this hotel to anyone. Very disappointed as Ive loved staying at the other doubletree locations. "

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