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"The property is located within a short walk to the Magnificent Mile, restaurants, the north side of the river, Target, AMC theaters, Walgreens, Northwestern Medicine and the bus line. They have figured out convenience. The property was as beautiful as it was immaculate. The rooms were spacious with a fantastic shower and amazing shampoo, conditioner and lotion! I’ve even looked into buying it for my home. The breakfast buffet was unbelievable! The food was plentiful with more options than I thought possible. Even more impressive was the breakfast staff who kept the tables clean and the food available, hot and fresh. The hosts took a special interest in knowing the guests, and I know this first hand. My birthday fell during our stay, and the breakfast staff had a table waiting for my family and presented a birthday brownie with the words “Happy Birthday” written in chocolate sauce! Unfortunately, I had unexpectedly been hospitalized for emergency surgery so I missed the opportunity to experience their grand gesture, but the first morning I walked into breakfast after being discharged from the hospital, the host having never see me, asked if my family had given me the brownie. l was blown away! Will I stay again? Without any hesitation!!! Excellent choice!! "

"AC was meh, "

"The room was alright but it had no tv the bathroom door was broken the toilet wouldn’t work "

"Clean room and the views from the river view were beautiful. There is a destination fee plus no parking:only valet. Wish we knew this ahead of time to plan ahead. Beautiful hotel though. Clean beds and bathrooms "

"Did not have a kitchen but had in room dining. Decent selection to choose from and was delivered in a timely manner by a friendly staff member. Dog friendly as i was traveling with mine. Will definitely stay again. "

"Spent three nights with husband and teenage son over spring break. Young man who checked us in was not friendly, did not mention happy hour, or breakfast. He did not give us any information except room number. Breakfast staff was nice and polite. Recommend getting to breakfast early or there will be no seats available. Rooms were nice. Bed and bedding was wonderful. Water pressure in shower was amazing. Wish bathroom had exhaust vent. Location was very walkable. A lot of restaurants and stores close. Would highly recommend for families as my son was able to have his own space in suite. Would stay again. One more thing…parking was $80. But that was because of 3 different taxes the city imposed. "

"Nice room, gorgeous views, attentive, professional staff. Perfect location! "

"Great location, easy access to plenty of restaurants and sites. Disappointed with staff's inability to process check in and response of night manager after waiting 20 minutes for staff to find our reservation. Night manager basically ignored our request for assistance. "

"It’s an old hotel. It needs a quality paint job and new carpets in the hallways among many other things. But the lake view rooms makes up for a lot of what’s missing."