"When we arrived to check in there were 2 clerks working. 1 was busy with a customer and one was on her computer ignoring me. After an awkward 5 minute silence, she looks up and says he will help you as he was still helping his customer. I wait..wait..and wait. He calls me over to help me. As soon as another customer comes in, that clerk helped them immediately. I just drove 5 hours with 3 teenagers. I have my heavy bags in my hand and that is my first impression. Not great. I tried 3 times to...

"Everything was amazing! The only thing that would’ve been slightly better is the fridge in our room wasn’t cold so our leftovers from the dinner went to waste but other than that it was a great place to stay for the night if you’re in the St Augustine area."