"The staff member who checked me in during the evening (approximately between 7:00 PM and 9:00 PM) was absolutely wonderful. Unfortunately, I did not catch her name, but she made an excellent first impression. She was welcoming, professional, hospitable, and genuinely seemed eager to assist with anything needed. Her positive attitude set the tone for what I hoped would be a great stay. Unfortunately, my experience with the staff during the later shifts was quite different. The front desk...

"Clean"

"Not bad"

"Fine for the price. Unattractive room. Uncomfortable bed."

"Nothing"

"Bare necessities. No refrigerator or microwave. No furnishings other than a very simple small table and 2 wooden chairs. No tissues. No foodservice other than vending machines. Only insight into cleanliness was a live bug crawling across the floor."

"Large room, TV set, furniture and A/C. All good"

"No airport parking brings the rating way down. Room was fine"