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"We had a lovely stay here for my sister's birthday. The staff left a birthday card and drinks vouchers which was a lovely surprise. The room was great and our meal in the restaurant was excellent, real care was taken with our dietary requirements."

"Close to the cathedral shops and the quayside "

"The only negative I can think of was the placement of the heating/ac unit which was right next to the bed. Not a big deal since I have stay in places with way noisier units in the rooms."

"Having stayed at this hotel approximately a dozen times it’s been the last few visits that I have to ask every evening for clean towels and coffee refills! They then still don’t give the room any attention! Light bulbs missing from bedside lights! Very basic maintenance and housekeeping!"

"Comfortable clean room. Great location "

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"The hotel was as leonardo hotels always are; clean, comfortable and well located. The highlight in this hotel were the amazing staff, particularly at breakfast. All of them worked tirelessly to make the area clean and well stocked, Kieran worked with a smile, Billie was energetic, extremely welcoming and was so friendly whilst Chris was our son’s star magician! He was not only working hard, as the others were, but made out son feel super special - showing him magic tricks and checking on him. We had already said that we would gladly stay here again but now, we want to come sooner purely to see the wonderful people that work there! Thank you all for an amazing stay."

"lovely stay"

"Lovely clean room"