Find Shopping Hotels in Old San Juan

"Awesome customer service"

"This was our first time in PR and La Concha was a a really nice resort in a great location. Plenty of dining options locally. Uber is readily available at anytime. "

"The staff at the pool were amazing! Request Juliel, Wilmaria, Julio, and Lisa! They were truly amazing! And made my already amazing annual vacation even better! "

"AMAZING stay.... from the picture perfect view of our ocean view room to the swim up bar to the private access beach with chairs, umbrellas & towels (no xtra fee) it was a wonderful time We booked via hotels.com and no issue, staff welcoming & friendly and accomodated early check in !! Will return for our next stay"

"I loved everything about El Convento; the rooms, courtyard, peaceful coffee/tea in the morning, etc. I will definitely be staying there every time I visit Old San Juan. "

"The one bad experience I had here was when I went into the onsite restaurant "Cueva del Mar." The so-called hostess at the customer greeting station was INCREDIBLY RUDE. Didn't bother to even look up at me, just continued playing on her smart phone. No smile, nothing. I simply asked to see a menu -- of which there was pile of them right behind her -- and this girl motioned to a bar code in front of the stand. I asked for a menu (again, RIGHT BEHIND HER) and acting as if it were an imposition, she slowly turned around, grabbed on, and thrust it at me, without a single word. THIS DOES LITTLE TO HELP THIS HOTEL, EXCEPT FRUSTRATE CUSTOMERS. Something should be done to adjust her foul, inexcusable attitude."

"Wonderful place to stay. Excellent communication with very clear instructions and expectations. Parking was easy, nearby, and inexpensive. The hotel is so charming and comfortable. It offered SO much! The kitchenette has coffee, toaster, dishes you could use and wash, even beach towels to borrow. The aesthetic was lovely. Very clean! It was a perfect location with shops and cafes right outside the door. This is a place that felt respectful of other guests. The walls are thin so you can hear people come and go but the location and experience to be in the center of Old San Juan made it so worth it. They understand you are here to site see. I appreciated their accommodation to hold luggage. Overall, would highly recommend! We are a family of 5 and this worked, but I think even better for a couple as this had such a quaint, intimate feel. "

"Everything was PERFECT‼️"

"Great location! Friendly staff and great rooftop deck! "