Top Preferred in Old Town Chicago, IL

The Chicago Hotel Collection Ambassador Gold Coast

6/10 Okay

"Ambassador Gold Coast Hotel was alright at best. Charging a $150 deposit for the room was excessive and disappointing. The staff was okay, but most of them seemed to have an attitude, which made the experience less enjoyable. "

Club Quarters Hotel, Central Loop, Chicago

6/10 Okay

"Got there to checkin and the guy manning the front desk could barely look up to say welcome. Just pointed to a self checkin kiosk. Later that night we mentioned the TV wasn't work properly and the person at the desk said they would need an engineer to fix it. There was also a constant "thump" sound every few minutes. Not sure it was construction or what Room service was good. Guest services was better after the first night. It was ok"

Aloft Chicago Mag Mile

2/10 Terrible

"The parking around isn’t that great definitely get valet "

Congress Plaza Hotel

6/10 Okay

"I had an amazing view of Lake Michigan and the area but unfortunately Michigan Ave is very noisy at all times of the day and night. In addition, there were no black out shades and due to the rooms facing East, the sunrise was bright and early. I had to buy a sleeping mask just to sleep to 7am. The hotel is located in a great area so if you can overlook those issues, then you’d be fine. "

Fairmont Chicago at Millennium Park

10/10 Excellent

"Good"

Freehand Chicago

10/10 Excellent

"Our room was clean and efficient. Very content with our stay. Just had the premium quad since there for a short time and wasn’t in room much. I recommend staying as the location is good for sightseeing with everything in walking distance "

Hotel Riu Plaza Chicago

10/10 Excellent

"New amenities, awesome breakfast, great location. Pleasently surprised, especially by the quality of the breakfast."

Hilton Chicago/Magnificent Mile Suites

10/10 Excellent

"I can't say enough about this place. 5 stars all the way. The staff was fantastic from the moment we pulled up to check in until the moment we loaded the car to leave. Arriving in our room we were happy to find that there was a separate bedroom area. The view was phenomenal from our 15th floor room. The pool in the top floor also had stunning views. I can't wait to stay here again!!!"

The Chicago Hotel Collection - Magnificent Mile

2/10 Terrible

"BEWARE: I booked and paid for this hotel a month in advance. My train was delayed a few hours, so I arrived at the hotel about 7pm. However, I completed an echeck-in at the hotels request at 1pm. Upon arriving, there was a short line of people waiting to check-in and they were upset and asking to speak with a manager. When I got to the counter with my 2 kids, I was told they sold my room and there wasn't anything available for us. And on top of that, the money I had paid for the 2 nights stay was not refunded yet. I had only taken a some money with me for our daily activities so I had to use our daily living money to pay for another room that was a 30 min drive outside of the city. Completely ruined the trip I had planned for my daughter's birthday. The young girls running the front desk showed no remorse at all for leaving us with no place to stay. Their reasoning was that the hotel had sold out by 2:30 even though check in wasn't until 4. I had to call Expedia to get my refund and the hotel told Expedia that they were experiencing some technical errors with their booking system. A complete lie. So beware if this hotel. A reservation and prepaid room mean nothing. They will leave you on the streets of Chicago without blinking their eyes. Shameful . They sent me a text, while I was sitting in their lobby trying to figure out where I could stay on the money I had left ."

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Top Old Town Chicago Hotel Reviews

The Chicago Hotel Collection Ambassador Gold Coast

Club Quarters Hotel, Central Loop, Chicago

Aloft Chicago Mag Mile

Congress Plaza Hotel

Fairmont Chicago at Millennium Park

Freehand Chicago

Hotel Riu Plaza Chicago

Hilton Chicago/Magnificent Mile Suites

The Chicago Hotel Collection - Magnificent Mile

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Change your mind

Treat yourself

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Top Old Town Chicago Hotel Reviews

The Chicago Hotel Collection Ambassador Gold Coast

Explore a world of travel with Expedia

Old Town Chicago Hotels by Brand

Hotels in Old Town Chicago Neighborhoods

Hotels near popular Chicago Attractions

More Hotel Options in Old Town Chicago

More Accommodation Types in Old Town Chicago

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