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"Great view of Mount Fuji just from the hotel room and restaurant. wing we stayed are spacious but need updates as there are not enough electric outlets and no USB plugs. Service is great and suggest add breakfast to your booking as it is really good deal."

"Excellent stay at this ryokan! The staff speak excellent English and are extremely service minded. They made our family feel welcome. The hotel is located on a steep hilltop but shuttle service to train station is provided frequently and can be scheduled in advance. Also, due to the location, the view over lake Kawaguchiko is simply amazing! Absolutely recommended! "

"I like the Fuji mountain view of our room and also outlet mall next to it, the hot springs are fantastic."

"We thoroughly enjoyed our stay. It was a special experience and would love to return. Highly recommend it!"

"The gentleman who spoke excellent English helped us when we drove up to the front is a very excellent representative and face for the hotel and demonstrates hospitality well. The overall hotel has the feeling of omotenashi which is rarer and rarer now as more foreign workers and more foreigners with a disregard for Japanese unspoken habits are hired in these hotels. I hope to come back just to relax and hope to see this hotel maintain its excellence. "

"this was our last minute book and stay, everything was good, the dining area was big and comfortable as well, all were good as we got the ground floor, hence, all was so convivence. "

"nice staff and pretty spacious"

"The hotel is quiet and relax as well as so clean and the staff professional and very kind "

"Excellent "