Find all hotels by Independent in Ottawa, KS

"Cute lobby! Clean rooms. Pillows weren’t very comfortable. Beds were comfortable. "

"Friendly staff upon check-in. Clean Room."

"The room was clean. Conviently located to Scooters Coffee, QT, and KU. The property was old and run down. The door to my room appeared to have been pried open in two places, and I could literally see daylight through the two disfigured areas of the door frame. The TV did not work. When I inquired about that after the first night I was told that the remotes sometimes dont work, and that I could manually turn it on by pressing a button on the TV itself, then the remote would work. The hair dryer did not even have an electrical casing around the plug. NO WAY I was attempting to plug that in and use it. The shade had water stains on it and it was very noisy. The bed was saggy in the middle. I didnt even attempt to check out their "continental" breakfast. I would definitely NOT stay here again."

"It was completely disgusting- very old and unsanitary. Vents smelled like urine, stains on bedding, mold in bathrooms, drains not working, and icing on the cake they wouldn’t refund us when we decided to check out one day early because we checked out 1 hour late (and only because my daughter was in a dance competition at the time). NEVER AGAIN! We wouldn’t have stayed the first night if it wasn’t so late that we had no other choice. I also submitted a claim to BBB. So unprofessional, needs to be shut down. "

"Yes"

"Yes"

"Our bathroom door would not shut, the sink leaked and they would not give discount for this. Also breakfast was slim."

"They have bed bugs.i have bites all over my body."

"All ok"