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"Excellent "

"Older hotel, but made up with it from the friendly staff, comfy bed, fluffy pillows, storage space, free water/bottles, and toiletries. Plus, the location was incredibly ideal for our trip because major busses stop out front and it's near 2 tube stations and Trafalgar Square and the Jubilee Bridge. Will definitely stay again if we return! "

"Great breakfast and location. Staff was friendly and room was great. "

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"Pleasant and professional service from arrival to departure. Allow staff went above and beyond "

"Did not eat breakfast"

"Nice hotel in good part of London. Slightly small by American standards but great for couples and solo travelers."

"Room was quiet and clean"

"We did not end up eating breakfast at the hotel. We did use the spa the first day, which help us relax from our plane trip. The spa under the hotel is an independent institute. It was good, but rather expensive compared to other spas in the area. "