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Ambassador at Grand Velas All Inclusive

5.0 star property

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your current months are June, 2024 and July, 2024.
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Ambassador Suite Ocean View | Premium bedding, down comforters, pillowtop beds, free minibar
8 restaurants, breakfast, lunch, dinner served; Regional cuisine
Arcade
Reviews
9.0

Wonderful

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • All inclusiveAll inclusiveAll inclusive
  • SpaSpaSpa
  • GymGymGym
The price is AED 5,006
Price available on 09/06/2024

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationEl Camaleón Mayakoba Golf Course8 min drive
  • Popular LocationGran Coyote Golf9 min drive
  • Popular LocationTres Rios Ecopark13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Room options

View all photos for Ambassador Two Bedrooms Family Suite Ocean View

Ambassador Two Bedrooms Family Suite Ocean View | Children's theme room

Ambassador Two Bedrooms Family Suite Ocean View

10/10 Exceptional

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 236 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Ambassador Suite Ocean View

Ambassador Suite Ocean View | Premium bedding, down comforters, pillowtop beds, free minibar

Ambassador Suite Ocean View

10/10 Exceptional

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 118 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Ambassador Pool Suite Ocean View

Ambassador Pool Suite Ocean View | Premium bedding, down comforters, pillowtop beds, free minibar

Ambassador Pool Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 118 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Grand Velas Riviera Maya - All Inclusive
Pool
Hot Tub
All inclusive
Spa
9.6 out of 10, Exceptional, (795)
The price is AED 3,858
AED 3,858 total
includes taxes & fees
1 Jul - 2 Jul
Grand Velas Riviera Maya - All Inclusive

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Ambassador at Grand Velas All Inclusive is connected to the convention center. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark. Traveling with kids? Don't miss Xplor Theme Park and Xcaret Eco Theme Park. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with cave exploring and skydiving.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Playa Xcalacoco - 8 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Gran Coyote Golf - 9 min drive
  • Tres Rios Ecopark - 13 min drive
  • Quinta Avenida - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Alberca - Pool - ‬12 min drive
  • ‪Amaranto - ‬13 min drive
  • ‪Snack Riviera - ‬16 min walk
  • ‪5th Avenue - ‬11 min drive
  • ‪Grand Sunset Princess swimup bar - ‬15 min walk

About this property

Ambassador at Grand Velas All Inclusive

Luxury all-inclusive hotel near Tres Rios Ecopark
Located close to El Camaleón Mayakoba Golf Course and Gran Coyote Golf, Ambassador at Grand Velas All Inclusive provides 18 holes of golf, 3 swim-up bars, and 2 beach bars. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and free beach cabanas. Treat yourself to a manicure/pedicure, a deep-tissue massage, or reflexology at SE Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. The gym offers Pilates classes and fitness classes; other things to do include beach yoga, beach volleyball, and hiking/biking. In addition to 3 poolside bars and a free grocery shopping service, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools and an indoor pool, with 3 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, free bicycle rentals, and babysitting (surcharge)
  • A gift shop, a billiards/pool table, and luggage storage
Room features
All 195 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and pillow menus.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers or jetted bathtubs plus designer toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • 8 restaurants
  • 3 swim-up bars, 2 beach bars, 3 poolside bars and 6 bars/lounges
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Chaka
  • Sen Lin
  • Lucca
  • Frida
  • Cocina de Autor

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 4 spa tubs
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Mini golf
  • Pilates classes
  • Private picnics
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (91548 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Mud bath
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional fees apply for connecting/adjoining rooms and are subject to availability.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Ambassador Grand Velas All Inclusive Playa del Carmen
Ambassador Grand Velas All Inclusive
Ambassador Grand Velas Playa del Carmen
Ambassador Grand Velas
Ambassador Grand Velas All Inclusive All-inclusive property
Ambassador Velas Inclusive in
Ambassador At Velas Inclusive
Ambassador at Grand Velas All Inclusive Hotel
Ambassador at Grand Velas All Inclusive Playa del Carmen
Ambassador at Grand Velas All Inclusive Hotel Playa del Carmen

Frequently asked questions

Does Ambassador at Grand Velas All Inclusive have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

Is Ambassador at Grand Velas All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambassador at Grand Velas All Inclusive?

Self parking is free at this property.

What time is check-in at Ambassador at Grand Velas All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Ambassador at Grand Velas All Inclusive?

Check-out is at noon. Late check-out is available for USD 75 (subject to availability).

Are there all-inclusive benefits at Ambassador at Grand Velas All Inclusive?

Yes, the property is all-inclusive.

Where is Ambassador at Grand Velas All Inclusive located?

Located in Playa del Carmen, this beachfront hotel is in the city center and within 3 mi (5 km) of Tres Rios Ecopark, Gran Coyote Golf, and El Camaleón Mayakoba Golf Course.

Ambassador at Grand Velas All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mehul

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 5 nights in May 2023

2/10 Terrible

KAVEH, WEST ORANGE

Stayed 5 nights in Mar 2023

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facilities and food. Fanny at the swim up bar was phenomenal!
Stayed 5 nights in Feb 2022

10/10 Excellent

Vardan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great
Stayed 7 nights in Dec 2021

10/10 Excellent

raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 2 nights in Sep 2021

10/10 Excellent

claudia V, Miami

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in this wonderful hotel. Family friendly. Like a paradise.
Stayed 3 nights in Sep 2021

10/10 Excellent

Lauren, Houston, TX

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is amazing and so is the food. My daughter and her cousin absolutely loved the kids club. It is a beautiful resort.
Stayed 4 nights in Aug 2020

2/10 Terrible

Verified traveler

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is beautiful, all of the food is delicious, the staff is extremely welcoming and helpful, and the spa is amazing.
Stayed 4 nights in Aug 2019

4/10 Poor

Andres, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five diamomd star property, service and food, but unfortunately its beach is not fit for swimming due to sharp rocks, seaweed, and dirt. The hotel is cleaning the beach constantly but there is almost 0 swimmers in the beach. Very unfortunate as the hotel, staff and food trully meet exclusive 5 diamond star expectations.
Stayed 5 nights in Aug 2019