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Hotel Coco Rio by Hospitality Wellbeing

3.0 star property
A garden sanctuary near Playa del Carmen Main Beach where travelers can relax outdoors or curl up with a good book in the library

Choose dates to view prices

Hotel Coco Rio by Hospitality Wellbeing offers convenience and tranquility steps from the beach. Guests enjoy continental breakfast, relax in the garden, or browse the library. Helpful staff assist with bike rentals for exploring, and in-room WiFi keeps everyone connected.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Hair dryer
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2015
Ceiling fan
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2

View all photos for Quadruple Room Standard

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4

View all photos for Double Suite Junior

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Double Suite Junior

  • Sleeps 2

About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Central Square - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪La Vagabunda - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Amorino - ‬1 min walk
  • ‪La Vaca Gaucha - ‬1 min walk
  • ‪Trattoria del Centro - ‬1 min walk

About this property

Hotel Coco Rio by Hospitality Wellbeing

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Mamitas Beach, Hotel Coco Rio by Hospitality Wellbeing provides free continental breakfast, a garden, and a library. Stay connected with free in-room WiFi.
Other perks include:
  • Bike rentals, airport pick-up service (surcharge), and tour/ticket assistance
  • A 24-hour front desk, beach towels, and a front-desk safe
  • Concierge services, luggage storage, and smoke-free premises
Room features
All guestrooms at Hotel Coco Rio by Hospitality Wellbeing include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Art supplies and free infant beds
  • Bathrooms with hair dryers
  • 32-inch LCD TVs with cable channels
  • Patios, refrigerators, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 10:00 AM to 10:00 PM (USD 20 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Art supplies
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.83 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 31.00 per person (one way)
  • Nearby parking fee: USD 20 per day (16 ft away; open 10:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Coco Rio
Coco Rio Hotel
Coco Rio Playa del Carmen
Hotel Coco Rio
Hotel Coco Rio Playa del Carmen

Frequently asked questions

Is Hotel Coco Rio by Hospitality Wellbeing pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Coco Rio by Hospitality Wellbeing?

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Coco Rio by Hospitality Wellbeing?

Check-out is at noon.

Does Hotel Coco Rio by Hospitality Wellbeing provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 31.00 per person applies.

Where is Hotel Coco Rio by Hospitality Wellbeing located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

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Reviews

Hotel Coco Rio by Hospitality Wellbeing Reviews

8.4

Very Good

9.0

Cleanliness

9.2

Location

8.6

Staff & service

9.0

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 108 out of 260 reviews
Rating 8 - Good. 108 out of 260 reviews
Rating 6 - Okay. 33 out of 260 reviews
Rating 4 - Poor. 7 out of 260 reviews
Rating 2 - Terrible. 4 out of 260 reviews

Reviews

10/10 Excellent

Mirza

Liked: Cleanliness, property conditions & facilities, communication
Very good hotel ,recommend
Stayed 1 night in Jul 2023

10/10 Excellent

Holli

Liked: Cleanliness, room comfort, communication
The property is adorable! Clean room, excellent location, gigantic beautiful shower, so many restaurant options nearby
Stayed 1 night in Jun 2022

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent choice! Best location, great price, great service, good breakfast, love it!
Stayed 2 nights in Dec 2022

10/10 Excellent

sarinee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location.Central of night life street. Nice and helpful staff. I recommend this hotel.
Stayed 4 nights in Jun 2023

8/10 Good

Tedla Ababu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cancun in general is the safest place to visit and Hotel Coco Rio is not different. You've got nice stuff and amenities.
Stayed 3 nights in Dec 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to everything without the loud music at night
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Nice stay but loud street

Nice place to stay, however beware if you get assigned a street facing room. Music from the restaurants outside the hotel is very loud and goes on till late night.
Stayed 2 nights in Dec 2022

8/10 Good

Tedla Ababu

Liked: Amenities, communication
I like many things about this hotel but I almost forgot to pickup the cash they said they had to hold at the reception until checkout.

6/10 Okay

Chang, Surrey

Liked: Cleanliness, staff & service, amenities
There’s no hot water
Stayed 1 night in May 2022

6/10 Okay

Darren

Disliked: Communication
Empty hotel, but I was put on the top floor. Asked about changing to the bottom floor, but told they were all dirty. Clean room. Decent bed...but NO hot water in the morning. Tried to explain it to Jesus, but he just kept repeating himself that he could do nothing about it and they never had issue before. No worries Jesus. I was leaving...only letting you know for future reference!
Stayed 1 night in Jul 2023

10/10 Excellent

Arturo

Liked: Cleanliness

De bueno a regular, pero buena opción...

Buen servicio, falta un poco de atención a los detalles, por ejemplo tener jabon y shampoo disponible. Atencion muy amable pero falta anticiparse a los pedimentos de los huespedes, sin embargo considero que es una buena opción por su relacion costo beneficio...
Stayed 2 nights in Jul 2023

10/10 Excellent

morales azuela juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
.
Stayed 1 night in May 2023

10/10 Excellent

Christian

Liked: Cleanliness
El lugar es muy bonito y céntrico y el desayuno es muy rico 😋
Stayed 2 nights in Mar 2023

10/10 Excellent

juan miguel

Liked: Cleanliness, room comfort, communication

Excelente lugar para descansar y cerca de todo

Excelente servicio por parte de Jessica del front desk y del personal de limpieza. El hotel a pesar de estar Justo en la zona de la quinta avenida es muy tranquilo, esto es una ventaja porque todo queda cerca. Las habitaciones son amplias y el precio muy económico. Cuentan con mini refrigerador
Stayed 2 nights in Feb 2023

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities, communication
El hotel está bien ubicado. La habitación cómoda. La decoración luce bonita de noche. Nos atendieron muy amablemente en recepción a pesar de que la reserva de Expedía había entrado ya como última del día. Gracias, fue linda estancia. Si llevan auto, tomen en cuenta que la zona de calle tiene pago de parquímetros de 10 Am a 10 Pm.
Stayed 1 night in Sep 2022

8/10 Good

Alejandra Meza

Liked: Cleanliness, communication
Muy buena ubicación, la habitacion es sencilla para pasar la noche, el lugar es un poco viejo pero limpio.
Stayed 3 nights in Sep 2022

10/10 Excellent

ROGELIO

Liked: Cleanliness, room comfort, communication
La ubicacion es muy buena aunque batalle un poco para dar con el, pero solo la primera vez.
Stayed 3 nights in Sep 2022

10/10 Excellent

MDIS. Eliezer Samuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación ejecutiva es ideal, se las recomiendo
Stayed 1 night in Aug 2022

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
El wifi es malo, por lo demás la pasé muy a gusto, siempre limpio, bonita decoración, está muy bien ubicado, camas cómodas, el baño bien y sin olores, vi poco al personal pero siempre con buena actitud, disfrute mi estancia.
Stayed 6 nights in Jun 2022

10/10 Excellent

karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción, céntrica, tranquila, trato amigable
Stayed 4 nights in May 2022

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación ,serviciales los chicos solo que es importante que se avise sobres el parquímetro no lo hicieron y nos multaron con 585 y nos retraso nuestros planes
Stayed 4 nights in May 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente un hotel bonito y súper bien ubicado además de limpio y muy amables siempre con nosotros!
Stayed 6 nights in May 2022

10/10 Excellent

Dylan

Liked: Staff & service, property conditions & facilities, room comfort

Great place to stay in Playa del Carmen

Nice hotel in a great location, great staff, excellent Wi-Fi and very quite at night.
Stayed 1 night in Apr 2022

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, a lot of restaurants, bars and shopping stores around. Personal was very friendly and the room big and clean with a nice A/C unit. Thanks to Jorge in the front desk very nice person.
Stayed 3 nights in Apr 2022

10/10 Excellent

Francelia

Liked: Staff & service, amenities, property conditions & facilities
Me encanto el lugar
Stayed 3 nights in Mar 2022