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Mayan Water Hotel

3.0 star property
Lakefront hotel with a water park and a fitness center

Choose dates to view prices

Mayan Water Hotel offers tropical warmth and practical amenities. Guests can relax in the rooftop garden, rejuvenate in the spa tub, or enjoy water skiing and other water sports on-site. Free in-room WiFi is available, and a coffee shop is conveniently nearby.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Pet friendly

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Minibar, desk, laptop workspace, free WiFi

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Deck/patio
Air conditioning
Smart TV
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Minibar, desk, laptop workspace, free WiFi

Basic Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Deck/patio
Air conditioning
Smart TV
Ceiling fan
Rainfall showerhead
Hair dryer
Private bathroom
Coffee/tea maker
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Carr. Federal Cancun - Playa del Carmen, KM 50, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Paraiso Golf Course - 11 min walk - 1.0 km
  • Paradise Beach - 19 min walk - 1.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 1.1 km
  • Nicklaus Design Golf Course - 5 min drive - 2.5 km
  • Xcaret Eco Theme Park - 44 min drive - 31.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪La Laguna - ‬6 min drive
  • ‪Restaurante La Plaza - ‬16 min walk
  • ‪Lobby Bar Acuarium - ‬15 min walk
  • ‪Snake Bar At Iberostar Maya - ‬17 min walk
  • ‪Star Café - ‬12 min walk

About this property

Mayan Water Hotel

Hotel near Tres Rios Ecopark
Close to Cirque du Soleil Boutique at Vidanta Riviera Maya, Mayan Water Hotel provides a rooftop terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the hot tub. Enjoy the gym, as well as activities like water skiing. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as an arcade/game room and an outdoor entertainment area.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a water park (surcharge), and coworking spaces
  • Outdoor furniture, a billiards/pool table, and a vending machine
Room features
All guestrooms at Mayan Water Hotel offer thoughtful touches such as first-run movies and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers and hair dryers
  • 43-inch Smart TVs with Netflix, streaming services, and premium channels
  • Decks/patios, wardrobes/closets, and first-run movies

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:30 AM to noon for a fee: MXN 120 to 250 for adults and MXN 120 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 200
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Water park
  • Water skiing
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:30 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 600 per pet, per night, plus a deposit of MXN 2500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 37 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 250 for adults, and MXN 120 to 250 for children
  • Pet deposit: MXN 2500 per stay
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: MXN 200

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Grand Mayan Water
Mayan Water Hotel Hotel
Mayan Water Hotel Playa del Carmen
Mayan Water Hotel Hotel Playa del Carmen

Frequently asked questions

Is Mayan Water Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 37 lbs per pet. There's a deposit of MXN 2500 per stay and a fee of MXN 600 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Mayan Water Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Mayan Water Hotel?

Check-out is at noon.

Where is Mayan Water Hotel located?

Situated near the airport, this hotel is 5.6 mi (9 km) from Tres Rios Ecopark and within 12 mi (20 km) of Gran Coyote Golf and Mamitas Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 12 mi (20 km).

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Mayan Water Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 85 reviews
Rating 8 - Good. 20 out of 85 reviews
Rating 6 - Okay. 6 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 8 out of 85 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

2/10 Terrible

Lovepreet Singh

Disliked: Cleanliness, property conditions & facilities
Terrible experience
Stayed 1 night in Oct 2025

10/10 Excellent

ibis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property clean and new, I love doing wakeboarding, I love Otis junior the dog . I dont like the equipment for wakeboarding, its a very expensive sport and the boards, biddings, safe jackets everything for it is very old and they are all broken
Stayed 3 nights in Oct 2025

10/10 Excellent

Ibis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice 👍
Stayed 3 nights in Jun 2025

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best cable wakeboarding place in Mexico. Very quiet place in the jungle with planty of wild animals like monkeys, birds ( we met even family of Tucans ! ) Beautiful place.
Stayed 1 night in Jan 2025

10/10 Excellent

elias

Liked: Staff & service, amenities, property conditions & facilities
Nice place to relax Very quiet

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wakeboarding was awesome and the staff was so helpful and friendly.
Stayed 15 nights in Jan 2023

8/10 Good

Pui Kim

Liked: Cleanliness, staff & service
The staff were very polite and sweet. Things required in the rooms: - better shower head - hook for face and hand towel by the sink
Stayed 5 nights in Feb 2025

8/10 Good

ibis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing… but that’s a wakeboard place so you could improve the conditions for wakeboarding. The equipment is horrible, horrible it’s not even usable, you should buy new equipment and open the beginner side… thank you
Stayed 8 nights in Aug 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
If you are looking for a relaxing stay, stay here!!! So peaceful away from the loud crowds! Perfect for families who want peace and quiet❤️
Stayed 5 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Value option!

A great budget option for a traveler who doesn't need a lot of amenities. Quiet, tranquil, and clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mayan Water is a unique boutique property just outside of PDC. They offer wakeboarding at the cable park that is also entertaining to watch. The staff was super helpful and kind.
Stayed 3 nights in Oct 2024

6/10 Okay

Somayaji

Liked: Amenities
Wonderful stay if you want peace and quiet. For the rest ( fun, joy, food, play) look elsewhere
Stayed 4 nights in Dec 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly clean and new. Staff were very welcoming and helpful. Perfect location to watch the JOYA Cirque show. Amazing value for money
Stayed 1 night in Nov 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, nice room. Restaurant services limited. The water park was quite empty. Good location for a visit to Joya, Cirque du Soleil
Stayed 1 night in Feb 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot with some cool water boarding activities. Room was great. They need to open the restaurant. That was the only draw back.
Stayed 1 night in Mar 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel And staff are amazing and very helpful. They do have a restaurant within the hotel that’s open till 6 PM which serves good burgers. Hotel room was very clean. Only issue is that it is 20 minutes before Playa Del Carmen which i was not aware of, but other than that it is very quiet.
Stayed 1 night in Feb 2023

6/10 Okay

Sherrie

Liked: Cleanliness, property conditions & facilities, room comfort
We found the place very clean but lacking services.
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service
It was a nice and clean place, but the restaurant wasn’t open one of the nights we were there and there a no other options unless you have a car.
Stayed 2 nights in Jul 2022

10/10 Excellent

Emilio

All is good
Stayed 1 night in Feb 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how nice my room was with a newer smart TV, stylish room and bathrooms. Excellent AC. It is off the main highway on the opposite side from the ocean. Cannot see from the road, but the signage was good. Staff was kind and helpful. And for the price it was SUPER great.
Stayed 1 night in Mar 2024

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort

Interesting

Very nice place. Wanna try wake boarding with ramps. Give it a try
Stayed 1 night in Mar 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't where the map indicated, and coming in late at night was dark.... But the staff waited for us for a late arrival (11:00pm) and helped us to our room. Room and accomodations were outstanding! Everything made more sense in the daylight when we left.
Stayed 1 night in Dec 2023

8/10 Good

Haralambos

Liked: Cleanliness, staff & service
No one speaks english. Only disappointment in my stay. Otherwise very nice place.
Stayed 3 nights in Oct 2024