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Hotel Riu Yucatan - All Inclusive

3.5 star property
All-inclusive property with 4 restaurants and 4 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
1 bedroom, minibar, in-room safe, individually decorated
Buffet
Lobby
On the beach, white sand, sun loungers, beach towels
Hotel Riu Yucatan - All Inclusive boasts a prime location near Quinta Avenida. Guests enjoy a white sand beach with massage services, snorkeling, and sailing. The Renova Spa offers rejuvenating treatments, and multiple dining venues satisfy every palate. Rooms include free WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Bar
The current price is AED 858
AED 1,049 total
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Double Room (U)

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room (U)

8.0 out of 10
Very good
(92 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

1 bedroom, minibar, in-room safe, individually decorated

Suite (U)

7.0 out of 10
Good
(13 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, individually decorated

Double Room Standard

  • 27 sq m
  • Sleeps 4

View all photos for Suite Junior with Pool View

1 bedroom, minibar, in-room safe, individually decorated

Suite Junior with Pool View

  • 68 sq m
  • Sleeps 4

View all photos for Double Room (M)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (L)

1 bedroom, minibar, in-room safe, individually decorated

Standard Room (L)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (E)

1 bedroom, minibar, in-room safe, individually decorated

Standard Room (E)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room (B2C-US)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C)

1 bedroom, minibar, in-room safe, individually decorated

Suite (B2C)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 68 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (M)

1 bedroom, minibar, in-room safe, individually decorated

Suite (M)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (L)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, 2 Bedrooms (U)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
2 bedrooms
  • 27 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (C)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, Connecting Rooms (C)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
2 bedrooms
  • 26 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite (C)

1 bedroom, minibar, in-room safe, individually decorated

Suite (C)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (B2C-CA)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
2 bedrooms
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite (B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Suite (B2C-CA)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, individually decorated

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room ( Kid Free | C)

1 bedroom, minibar, in-room safe, individually decorated

Double Room ( Kid Free | C)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (Kids Free | B2C-CA)

1 bedroom, minibar, in-room safe, individually decorated

Double Room (Kids Free | B2C-CA)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, individually decorated

Double Room

  • 27 sq m
  • Sleeps 4

View all photos for Quadruple Suite Junior with Pool View

1 bedroom, minibar, in-room safe, individually decorated

Quadruple Suite Junior with Pool View

  • 68 sq m
  • Sleeps 4

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About the neighborhood

Map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 13 min walk - 1.1 km
  • Playa del Carmen Main Beach - 5 min drive - 3.9 km
  • Playacar Beach - 5 min drive - 0.7 km
  • Xplor Theme Park - 5 min drive - 6.0 km
  • Xcaret Eco Theme Park - 9 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min walk
  • ‪Bar Arrecife - ‬11 min walk
  • ‪La Terraza - ‬7 min walk
  • ‪Festival Grand Buffet - ‬9 min walk
  • ‪rosa roja - ‬3 min walk

About this property

Hotel Riu Yucatan - All Inclusive

All-inclusive family-friendly property near Playacar Beach
Located close to Playacar Golf Club, Hotel Riu Yucatan - All Inclusive provides a free breakfast buffet, a swim-up bar, and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Treat yourself to a body wrap, a body treatment, or a massage at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes are offered at the health club; other things to do include snorkeling, kayaking, and windsurfing. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and a gift shop
  • Multilingual staff, motorized watercraft on site, and a computer station
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 507 individually decorated rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and recycling

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities

Similar properties

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Hotel Riu Playacar - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.8 out of 10, Excellent, 1,022 reviews
The price is AED 867
AED 1,059 total
includes taxes & fees
1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 buildings
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Frequently asked questions

Does Hotel Riu Yucatan - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Riu Yucatan - All Inclusive?

As of 30 October 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Yucatan - All Inclusive on 31 October 2025 start from $282.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Yucatan - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Yucatan - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Yucatan - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Yucatan - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Yucatan - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Yucatan - All Inclusive located?

Nestled on the beach, this Playacar property is within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 3 mi (5 km).

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Reviews

Hotel Riu Yucatan - All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 518 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room excellent service good food and entertainment
Stayed 4 nights in Oct 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a great location to enjoy the beach and the pool at your own schedule. The bars and food are conveniently placed. The staff are amazing especially when interacting with the kids.
Stayed 4 nights in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small shops near by, quiet with the option of sitting at the pool or beaxh
Stayed 3 nights in Sep 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and enjoyable for the family. Food options were great and was in walking distance of the nearby plaza.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very safe and had so many different entertainment items. The staff was very kind and nice. I loved the fact that you could walk to other Riu's and see the entertainment there. Beach was perfect with palms and beautiful water color. Family hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the little attention of the staff 👍
Stayed 1 night in Sep 2025

8/10 Good

Annette

Staff was excellent, restrooms/showers had draining issues.
Stayed 4 nights in Sep 2025

6/10 Okay

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The resort was average. The food at the buffet was not as good as most I’ve stayed at. The Steakhouse was the only food I’d consider to be of good quality. Pool area felt crowded. Rooms were very clean and staff was friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Burton Jerome

Liked: Cleanliness, staff & service, amenities
Will stay there again great food
Stayed 7 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jul 2025

10/10 Excellent

Yolanda

Liked: Amenities
Everything and everyone were amazing.
Stayed 6 nights in Aug 2025

8/10 Good

RANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, dining was good but not excellent. Pool was too crowded, probably because the other Riu hotels come here to use the pool and beach.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
It’s a very nice property with great food, entertainment, amazing customer service throughout the resort.
Stayed 14 nights in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
RIU Yucatan was a good place to stay. On the upside, the kitchen workers kept the place very clean, there was a good variety of food for my 4 night stay, the optional restaurants were good and provided freshly cooked steak and seafood at 2 of the restaurants ("Sicilia" Italian restaurant "La Margarita" steakhouse.) I had the ribeye at La Margarita and the Salmon at Sicilia, the Salmon was very good and the ribeye was okay. The grounds were kept up very well and the pool experience and entertainment were very good. If there was a downside I would say the optional restaurants were under-staffed and don't expect to get checked into your room until 3PM, we got in very early (8am) but waited until around 3 for our room. Unlike Baja many of the workers don't speak or understand english well, although they were all very respectful and tried to help. I would stay at RIU Yucatan again,
Stayed 4 nights in Oct 2025

6/10 Okay

Jalen

Liked: Staff & service, amenities, property conditions & facilities
The rooms are decently clean, shower head had noticeable built up dust that obviously looked like it hasn’t been cleaned in a few weeks or months. The food variety is very limited for an all inclusive resort, most of the food is reused at the other “restaurants” they have on the resort. The staff is usually friendly! I don’t run into any rude or non helpful staff. My first night checking in, I was moved to their sister hotel the Riu Palace for the night because the room I had booked had “unexpected air conditioning problems”, which was a bit irritating but it was fixed the next day and wasn’t an issue to resolve. A man by the name of Tito was extremely helpful during that first night. I would stay here again, I would just hope for better and more thorough clean, and a wider variety of food!
Stayed 5 nights in Oct 2025

8/10 Good

Baylee

Liked: Cleanliness, staff & service, amenities
Love Riu. Staff is always attentive and kind. Highly recommend for your vacation!
Stayed 6 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and helpful staff. The layout of property made it very simple to navigate.fthings
Stayed 3 nights in Jun 2025

6/10 Okay

Christopher Aguinaga

Overall nice stay. More entertainment would have been better.
Stayed 4 nights in Jun 2025

10/10 Excellent

BRAD Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Best vacation ever
Stayed 7 nights in Feb 2025

8/10 Good

Tiffaney Nicole

Liked: Cleanliness, staff & service
In need of a renovation/update. The hotel staff is wonderful. A few of the “green shirts” or shift leads I believe, are a little fussy. Hotel management is great. Entertainment staff is amazing. Great stay. If we came again, we may stay at Tequila or Playacar and then hang out at Yucatán during the day (mostly because of room accommodations).
Stayed 10 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
This was a VERY VERY NICE place to stay. Everything was just a 2-3 min. walk. The food was delicious and the people were great! We Loved this place.
Stayed 6 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic employees! Ensured everyone was happy and having a great time!
Stayed 10 nights in Jun 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in room was clean love the food we encountered a miss understanding with Melisa she was rude unpolished the way she handled things but everyone else was great service like Betty from the bar.
Stayed 6 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable experience Friendly and knowledgeable Hotel staff
Stayed 7 nights in Apr 2025

8/10 Good

Ydain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Don’t Like The lobby Because. They don’t have air conditioning. Hay preferred air conditioning The Rest de Hotel es Good
Stayed 5 nights in Aug 2025