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"If I could give Gaia 10 stars, I would. The customer service is truly outstanding. We were a family of four, and after a 4-hour plane ride, a 2-hour customs line, and a 3½-hour drive from San José Airport, we arrived at the hotel completely exhausted. From the moment we arrived, we were welcomed with warmth and care. Friendly staff immediately took our luggage and transported us by golf cart to the lobby, where four fresh fruit drinks were waiting for us. I was introduced to my concierge,...

"I like the check in process on this property. The staff was very helpful too. There are a few restaurants nearby but going to the towns of Quepos or Manuel Antonio requires an uber but is very cheap. You can order food too via fiesta express."

"The room was really cool and set up uniquely but not super private. The biggest issue was the bed. The mattress was so incredibly hard and that’s coming from someone who loves a firm mattress. It was literally hard as a board and unlike any mattress I’ve ever laid on. Neither of us could sleep the first night because it was truly painful. We spoke to the manager in the morning and he was very nice and said he would try and change the mattress out. When we arrived that evening he escorted us to...

"Beds are pretty small and wifi kept going off but there’s shops around and a laundromat nearby and staff is nice"

"Beautiful property and loved the location. Upgraded our room for free. Lots of wildlife right outside our balcony. Breakfast was great."

"beautiful property and amazing staff"

"Staff were lovely, food was fantastic and the hotel bar/restaurant was a really interesting, open air design!"

"Friend visited and I wasn’t able to but she liked it"

"Spectacular hotel and staff. Five stars across the board. Beautiful rooms, great view, staff immediately available, good food, animals everywhere…. One of our best trips we have ever gone on due to the hotel and service."

"Spotless!!!!!!!! Nice smell. Location was perfect. Close to Manuel Antonio, and Quepos. So you get some jungle and some city. I would recommend some hooks on the wall to hang clothes. Everything else was top notch. Love the bathroom, the bed, the view and air conditioning "

"Bien situé à proximité du parc, très belle vue. Bon déjeuner et personnel très serviable"

"Beautiful property…staff were all very nice."

"Great service amazing views and helpful staff"

"The wild beach is interesting but not very swimmable (extremely rocky), sometimes rough surf. Accessibility is golf cart dependent. Difficult property to move around without the golf cart. And they didn't have crocs my size. (only up to M10 and I'm a 13) Otherwise, property is beautiful and service is top notch. Love the ocean club pool and bar. (Thanks Elias!)"

"Helpful staff with information and booking tours. Nice rooms and location. Good breakfast. Value for money."

"Site magnifique - nous avons tout aimé, seul désavantage -impossible d’accéder à des restos ou activités extérieurs à l’hôtel sans voiture. "

"We loved this hotel! Super clean, pools well maintained, deliciously crafted drinks from pool bar. Lovely dining space. Very close to beach, just a few minutes walk. Also only 10 min walk from entrance to Manuel Antonio park, can’t beat the location!"