"Not what it used to be… Rude staff and poor service. TV wasn’t working, AC was set at one temperature and the thermostat didn’t work, so had to place a towel over the vents in order to be able to sleep without freezing. Even with the actual “Not Yet” (do not disturb) sign up, cleaning staff knocked at my door every morning waking me up. The guy at the reception, was always on the phone every time I went there, and based on the conversations, it seemed not hotel or customer related… leaving me...

"The room was very spacious and the view was great. The neighborhood was lively and very entertains to explore. The staff was very helpful when we had to switch rooms."

"Excellent stay"

"Great location for all tourist attractions. Staff really helpful and friendly. Would definitely recommend it to anyone looking for a central hotel for exploring manhattan and beyond"

"With 5 stars and priced after that, I had big expectations. We were lucky to park in front of the hotel, the doorman and receptionist received us nice, even had an extra surprise for our wedding anniversary in the room. The corner room had a beautiful view on the city. The breakfast is nice amd we didn't visit the Jimmy's Rooftop bar and pool. The breakfast was delicious with good Cappucino. Hotel is sitauated a 10 minute walk from SoHo's prime spots. What I liked less was the wear and tear of...