"Francesco was great! I appreciated that he reached out the day before to let us know that we could leave our luggage onsite before our check-in time so we did not need to drag it around the city while we were site seeing. They also offered to hold our luggage onsite on the check-out dated if needed. They use an app on the phone to open the front door to the building, entrance to the reception area up the first set of stairs, and the individual room. The room was clean and spacious for our family...
"Francesco was great! I appreciated that he reached out the day before to let us know that we could leave our luggage onsite before our check-in time so we did not need to drag it around the city while we were site seeing. They also offered to hold our luggage onsite on the check-out dated if needed. They use an app on the phone to open the front door to the building, entrance to the reception area up the first set of stairs, and the individual room. The room was clean and spacious for our family...