Find Hotels with a Pool in Riviera Maya

"We stayed in family select. I recommend family select for folks with family. It comes with butler service. Kiyoshi and Erik were great in taking care of us."

"Our room smelled of mildew and the guy tried to gaslight us and insist it was just the room spray. Meanwhile my 4 year daughter is gagging and covering her nose. They did end up moving us into a different room which was good. The staff were mixed— some great and some seemed put out that they had to interact with us. Food was mixed. Lots of additional expenses. Ex 15$usd for a coconut! The facility was super impressive. Kids 3 and 4 loved the play rooms."

"The resort is beautiful, and hospitality was top notch. I would go again and recommend it to anyone. "

"The pool was great and the swim up bar was fun. "

"We never went to a elacart due people can book online prior to getting to hotel so people who never been there have no chance to go to a meal, no people around the pools asking for drink orders ,having to pay to see some of the shows is not all inclusive resort, the prices at the gift shop are very high also,having one room key is inconvenient "

"it was so funnnnn!! so worth it esp if u have kids. But next time we’re prob gonna stay at the no kids resort "

"There were always chairs available at the pools. There were also a lot of staff ready to help with anything we needed. "

"The entertainment team was absolutely amazing. My kids actually cried having to say goodbye to them. They made my kids feel so special and got them to participate in things they wouldn’t have otherwise. We will be going back for them"

"Lack of staff, no ac in room not enough dining option"