"Wir haben eine Familienzimmer für eine Nacht auf unseren Weg nach Cornwall gebucht. Preis-Leistung war super. Gute Location für eine Radtour nach Marlborough,"

"It was a great stay. The staff was fantastic! The room was quiet, clean, and comfortable. Only two relatively minor things to note though. Maybe this is normal in London, but literally everything in the room has its own wall switch. Including the WiFi router, which took me a while to find. The TV was also on its last legs. I only used it to watch YouTube and I quickly learned that once a video was playing, even adjusting the volume was too much for it to handle and the TV would stutter at best...

"The property description is not right. I booked one bedroom for 3 people. Normally there is a sofa bed . However there was none and property charged 40GBP per night for rollaway bed. 5 days out of 8 there was only one lift working for a hotel of hundreds of rooms. Internet is very slow and guest Internet is only for Bonvoy members"

"Very clean and a smooth check in"

"A well presented and very functional compact apartment. Lobby staff are extremity friendly & welcoming. We stayed in room 110 which was very comfy. The kitchen was quite functional to prepare food though could have done with some more utensils/cutlery/crockery. Though most people that stay will opt to eat out in the evening as we did but we also like to make our own breakfast. But a nice kitchen and a nice table and chairs to eat inside or out on the balcony. The balcony is situated within the...

"Great location and amazing value. Rooms are huge for London. Slightly obsessive emails about checking in beforehand which are fine but disconcerting."

"We were in a deluxe studio and loved it. Great space with a wonderful view. AC was much appreciated- very happy to have after the warm weather! Staff were lovely- accommodating and helpful. We will definitely be back!"

"No phone to call operator, no air conditioning."

"Great place to stay—location is fantastic, there’s a little stove/fridge/laundry which makes things so much more convenient, and it was a smooth check in. The only thing is that it was extremely hot in the rooms—I was there during a heat wave so it was understandable, but it was 33 degrees in the room which made it tough to sleep. They have fans, but the window only opens a tiny bit, so couldn’t get the cooler air in overnight. Being able to open the window more would help this a lot! Otherwise,...

"Location is excellent. Having AC was great. The room was clean. Communication via WhatsApp worked well."