Find all hotels by Premier Inn in Romulus, NY

"The location is amazing but the lousy check-in had me thinking, “These people aren’t even going to try, why would they, with the lake right there?” Happily, the early-morning staff made up for the “prime-time” front desk (check-out wasn’t great, either). Breakfast in the restaurant was delicious, reasonably priced, and the waitress was pleasant and attentive. I’ll likely be back, because I plan to attend more shows at The Smith, and it’s an easy walk (again, location!). I’ll just brace myself for the rudeness and high-voltage disingenuousness of those at the front desk during check-in and check-out. P.S. Please don’t suggest that online check-in would have solved this. That’s just a way to collect data. It wouldn’t have gotten me my room key without the front-desk staff acknowledging my presence, which didn’t happen while they were on the phone taking a reservation for someone possibly arriving some months in the future. "

"Yes"

"Great stay except our room did not look to be very clean. Found hair in the bed and toilet was dirty "

"We attempted to use the pool but there were several unattended children being unruly."

"Room was clean and staff very accomadating, even gave a free upgrade due to it being off season and not too busy"

"Easy location in and out. Very clean with a good breakfast."

"The room was comfortable. It was a little loud due to the location of the room in the hotel. "

"The staff made everything amazing. The Inn itself is a bit "dated" but clean with beautiful views. I can't wait to stay here again next year (hopefully for 2 nights)"

"From the location, to the service, to the room, everything was exceptional. The attention to detail is amazing. My husband and I will definitely be back."