Find Resorts & Hotels with Spas in Ross-on-Wye

"Staff were lovely and helpful. Facilities fantastic. Room was ok. Did feel that it needed carpet cleaned better, as its a dog friendly room. Which we found did have old dog hair still embedded in carpet fibres. Not disgustingly dirty, but caused alleges with us."

"Great hotel"

"Very clean and comfortable hotel with pleasant staff. Large comfortable bed, tasty evening menu and substantial breakfast."

"Clean pleasant room. You could hear through the walls though. Nice breakfast a bit pricey. Pool was nice. Bar food very average but expensive. "

"After check in, we went to our room (140) which had a double bed in one room and 2 sofa beds in the adjoining room, lots of space for everyone! One of the sofa beds wasn’t made up so I asked reception for help. They quickly came along with bedding and we went for a swim before dinner. Dinner was served in the bar as there were too few guests to use the restaurant. The food was standard hotel price and quality, it filled a hole but wouldn’t be a reason to return. We returned to our room and despite being a bit too hot, we all slept well. We woke in the morning and fitted in another swim before breakfast. Someone had registered for breakfast under our room number - a non resident and his kids freeloading. My daughter began itching her arm but I thought nothing of it. Over the course of the next couple of hours she was itchy all over and when I looked she had red itchy spots all over both arms, her shoulders and back. I emailed the hotel to let them know so they could check the room/sofa bed and bedding but they haven’t replied. We were due to return on our way back home but have managed to cancel this. We are now out of pocket for antihistamine, creams and washing our clothing at 60 degrees but we learnt an important lesson. I have stayed in many hotels and never thought to check for such things. I don’t think I’ll ever sleep anywhere again without a mattress inspection. "

"Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well"

"Very nice property. Pretty magical and relaxing atmosphere. Staff amazing. Great food "