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"This is a very efficient hotel with good staff and helpful service. Breakfast is great. "

"What can one say about The Kyoto Okura? Par excellence - the hotel, the staff, the location. Leaves nothing to be desired. Will be very difficult to stay anywhere else were I to visit Kyoto again. "

"We loved staying at the Hotel Granvia Kyoto. The staff we interacted with were all amazing and went above and beyond to provide the best service to us. We enjoyed our stay and the complimentary upgraded room! We hope to stay here again when we come back to visit. Thank you for a memorable experience "

"Location was excellent."

"Walking distance from Kyoto station and lots of shopping and dining options."

"Service was good "

"I love the his hotel."

"Excellent location, beautiful rooms and accommodations "

"Somehow this place managed to be large, yet very cozy! I can't say enough good things. Shoes locked up the duration of your time indoors. Everyone walking around in PJs provided by hotel. Free late night ramen (exactly when you need it!), free ice cream, coffee, tea and hot cocoa. Massage chairs! A nice onsen, although it was always crowded in the evenings and... this is my only complaint .... people were noisy in the onsen to include yelling kids. That's more of a guest problem than a hotel problem and people need to be mindful of onsen manners. The staff was AMAZING. Nothing but friendly and extremely responsive. They helped me with luggage forwarding and was very grateful for that. I will recommend this hotel to anybody. Thank you for being so welcoming."