ابحث عن فنادق بالقرب من ملاذ الأمل وكبسولة الزمن، في توِرتو موريلوس من AED 195

"Terrific stay. The staff is numerous and welcoming, ready to help you with anything you need. Just decline the timeshare presentation offer and not your stay. Excellent food, perfect facilities....we couldn't even hear the construction next door. Will stay here next year. "

"Great Staff, location, beautiful sunrise, hotel’s exterior and interior, grill and pool. Not so good Water leak The smell of sewage No hair drier No clean up room for 4 days.(By mistake, or something like that...)"

"QR code for check-in was difficult in the direct sun. Clean and beautifully furnished. Pool was great."

"Reserve a dinner restaurant as soon as you check in because reservations fill up fast. In our case, everything was already booked 4 days in advance, so we ended up eating dinner at the buffet for the rest of our stay. The line gets pretty long since the buffet area is small. On the bright side, the rooms are clean—but the staff can be a bit hit or miss especially in the buffet area"

"Todo estaba bien."

"Eduardo at Mercure makes the best martinis I've ever had. "

"We absolutely loved Hacinda Morelos! It was right on a gorgeous beach, all rooms are ocean view with good size balconies. It is not super fancy but has perfect Mexican character and a lovely pool. It is right across from the Chaudraul supermarket and close and conviienent to all the restaurants and shops in Puerto Morelos. The restaurant in the hotel is excellent. Also has a great onsite dive center and great massage parlor right next door. "

"Accommodations are very clean, great location, staff are very friendly and helpful. This Accommodation would be great for short term guests but falls very short on long term guests. I was booked for 7 weeks but was expected to go that long without fresh sheets and towels unless I was willing to pay for them. When I wanted to send my linens to Rush Laundry for much less than what they wanted to charge me, I was told that I couldn't send their property out...on the original booking it stated that...

"mi estancia ha sido realmente corta y considero que no es suficiente para evaluar correctamente todos los aspectos mencionados"

"Good staff"

"The apartment was very clean upon arrival, checkin was easy, (keys in a lock box). Lots to see and do everything within walking distance. The beach 5 min walk and a large grocery also 5 min away. If you have mobilty issues this place has 34 steps to walk up to get in. There was no housekeeping and no broom to sweep up all the fallen palapa grass from the roof of the apt which seems to fall daily."

"It was a pleasant stay except that! The hot water does not work, the air conditioning fails 1 time out of 4. Not to mention that the pool's water levels are too low, so the filter doesn't work.…. "

"Most Staff can definitely use some customer service training. they were not accommodating. Food is average at best, also no beach access and no cellphone signal, they charge for Wifi !!!!!!! "

"The resort property is fine. Plenty of pools and such. The problem is the restaurants. If you have a food allergy or sensitivity - do not go to this resort. We left 2 days early because I was constantly getting dishes with gluten in them - and sick much of the next morning. You can't get reservations in the nicer, non-buffet restaurants. I think those all go to the Platinum guests & their members. We checked every day - and several times for just 2 people. Those have menu items that...

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"This resort is wonderful. The staff were exceptional and went above and beyond during our stay. "

"Would recommend but be aware. Area under construction and can have plumbing problems out of their control, even the ocean view rooms will be over looking an over grown empty lot. That said everything else was great! The area is fun and walkable, room was clean and well kept, and service was excellent and issues were dealt with quickly and easily. "

"Lush, manicured and thoughtfully laid out resort. Wonderful flora and fauna throughout the resort. Incredibly warm and friendly staff who seem to be working non-stop, so tip generously!! Prompt and professional service from check-in to check-out. Food is subpar, despite the variety of choices and attentive service,. Cafe Sisal is a highlight for serving hot and cold coffee-based drinks. Alcohololic drinks were well made. Room service is 24 hrs and arrives within 45 minutes. Beautiful rough beach...

"Muy lindo lugar. Magnífico trato "