"easy access to stuff"

"Needs better maintenance. The sink backed up after someone in another room emptied sand down the drain. My sink was full of caked dark sand in the morning and generally the place needs repainting. For the price it was not luxury as expected and the billing department charged me an extra $300 for parking by mistake and if I didn’t wait extra long in person two days later (what if I flew out of Hawaii?) their oversight would have made the place a one-star for the price they charged. The staff were...