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"yes very clean and nice place"

"The beautiful location"

"The staff here are the absolute best. Through a mistake all of my cash, in an envelope, was thrown away. I approached the staff asking if they had seen it, clearly I was panicking. They helped tear our room apart to look for it. When that resulted in nothing, they waited with us for the cleaning crew, who then dug through the trash to find the bag from our specific room. Inside was all my money still in a sealed envelope. I will be forever grateful for all the effort they went through to help me."

"Everything was great from the hospitality to the service. Having a personal shuttle take you around town was great considering how "hilly" the terrain is in Arimaonsen. The onsens (hotsprings) are forbsure the main attraction and the time allotted to rent each onsen (45 minutes a session) was certainly generous. I've stayed here twice already and I'm already looking forward to returning someday."

"Good"

"Small room. But the location is excellent. There’s 2 stations nearby and there’s a lot of restaurants or dining options. Shopping areas are within walking distance. Able to walk to the harbor."

"Amazing stay! Hotel staff very communicative, the ryokan room was beautiful and the private onsen was sooooo nice. Breakfast in the ryokan was delicious too! There is a shuttle bus that can take you to the main area as the ryokan is up a steep slope. "

"Stayed here for the &TEAM concert and i had a lovely time! Thank you!"