"Location amazing. Price reasonable for lucerne if staying for 4 days since the fourth day was free. Housekeeping team absolutely amazing. Reception team were mostly great and helpful except for the gentleman who checked us in. Maybe he was tired. He also did not provide our lucer e city pass at check in and i had to ask for it from another receptionist. Not sure, but everyone else in the reception team were very helpful. They even provided us an alternative parking spots with reasonable price. Sincr onsite parking is limited and more expensive. We will stay here again if we arr back in lucerne. Please note aircondition cooling system doesn't work if outside temp is 7 degrees celsius or lower."
"Hotel des Alpes was great in every way. The front desk staff were excellent help throughout our stay. The restaurant food was always good. Overall the location and value make this hotel the perfect base for the Lucerne region."
"Le personnel est très gentil et les chambres sont très propres. Le seul point négatif est la vitre qui sépare le lit de la salle de bain, c'est quand même curieux, sinon le reste rien à dire, c'était parfait et très bien situé."
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