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"We were very comfortable in the hotel itself but had a 20min walk from the train station in the rain. It would be nice if we had an option to call for the shuttle to pick us up. We then found out our flight had been cancelled the next day & fortunately your front desk assured us 1 more night accommodation was an available. They definitely were very helpful Shuttle service was definitely a plus & breakfast buffet was scrumptious "

"Great location and staff! "

"Great location and very clean room. All of the hotel staff are very professional and friendly. Definitely we will come back again. Thank you for the hospitality. "

"Great Value for an AWESOME HOTEL !!!"

"The room was well kept and clean. Very close to the train station and the breakfast was excellent!"

"A beautiful hotel. We had a large and well appointed bedroom on 6th floor with a balcony overlooking the stunning green landscape with a spring water bath and swing chair. Staff can’t do enough and you feel very well looked after. Nice touches such as free drinks and ice cream. Wonderful onsen and Japanese garden. Very extensive breakfast buffet. It’s a large hotel and was very noisy when we arrived but was quiet and peaceful after that and had a wonderful air of calmness. Get very clear and detailed instructions from hotel on where to pick up shuttle bus from Gora station to hotel on arrival as this was very confusing from information given which needed to be much clearer. "

"Mega but quiet and clean "

"A two minute walk to the underground station. Also many restaurants within easy reach. Staff were brilliant. Helped out our luggage and taxi booking. Would definitely stay here again. "

"Very helpful front desk & bell captain "