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"The staff are all awesome. We had an issue with the stairs in our room and the staff resolved the room change swiftly. Check room layout and position before booking. Everyone was so friendly. Very clean rooms. The hotel is a historic looking building and retains nice period features. The location is a great one . Metro station is a short walk away and central to walk anywhere really."

"All good except no full length mirror in my room (there was space for one) so one star deducted. Breakfast was excellent."

"Stayed here for a business trip. Will stay again. Arrived early but room was ready"

"Breakfast very good"

"Breakfast is great but let down by the inadequate gym/workout space and equipment. Some of the fitting (buttons for the lift etc…) need replacing. Good but slightly let down in a few key areas "

"good"

"We stayed overnight and had dinner and breakfast on the morning of departure. Anyone with mobility issues needs to be careful about which room they book, of those in the castle I think that there are a couple on the first floor, accessed by a fairly grand staircase. The rest require a climb up a narrow and steep spiral staircase. The room we stayed was up said spiral staircase and was spacious and clean, well furnished and with a large en-suite. The lady on reception provided a great welcome and helped during our stay, special mention also goes to the lady who gave us and other guests a castle tour. In terms of dining we found a limited menu and an incapacity to vary it in the slightest. Also the staff were less than attentive."

"Lovely building, felt very welcoming. Large buffet breakfast was extensive. Some of the younger bar staff struggled with interaction, I thought. "

"Property was clean and tidy. Shower was spacious however room was very noisy even on the 10th floor and hot, fan was offered in the room as no air con available. Potentially could do with some updates and offer blackout blinds/curtains "