B&B in Solihull District

"Restaurant food good value and staff helpful "

"Efficient small rooms w a large social areas to acquire food and drinks. Good security for being less than 5 min walk to airport . Train to hotel is 10-15 min walk . Good value . "

"It was so good the stuff were very nice and helpful the hotel was clean"

"Overall this hotel is in a great location if you are attending an event at resorts world, and given that I would put up with it again, but I wouldn't stay at this property if I didn't have a need to. My main issue was the bed, even with a mattress topper it was hard. The mattress topper was also too short for the bed, so the pillow sank towards the headboard. Additionally the sheets were too short for the bed and spring free throughout the night. This resulted in me catching a glimpse of the mattress which was covered in black human hairs. There was also screws through the Lino in the floor and bath panel which I find to be rather unhygienic. I had room service, the staff were pleasant, but the food was no better than freezer food. "

"Great location and very comfortable."

"The location was perfect with a mall right across the street. The hotel itself and staff were great!"

"We had a lovely stay and the staff was very nice"

"The hotel is well situation and has very helpful staff. Reception staff give all information and are efficient but there was a long wait to check in as i arrived when others were asking a lot of questions and only 2 people serving. I have a mobility aide so this made it more challenging. Room was comfortable and of a good size with a good TV. Shame the plug sockets are not next to the bed as i find this frustrating when charging my phone at night. Another issue was the bath/shower combo. I think it's a shame modern hotels still do this as i find it hard to step into the bath and have never known anyone to take a bath rather than a shower during a hotel stay, unless travelling with children. The reception staff were OK - they gave all information and went through the motions but the breakfast staff were exceptional. Couldn't do enough for me and constantly offered to help. The breakfast itself was massively overcooked and had been under a lamp too long meaning that it was cold when it arrived and burnt. I sent one back and the second one was better. Same thing happened the next day and my friend had similar issues with her breakfast. The toaster wasn't working so we asked for undercooked toast and it came out burnt, along with burnt bacon and overcooked eggs. Still to end on a good note, the restaurant staff were amazing and very helpful and the hotel was located well with good room sizes and comfortable beds."

"Absolutely brilliant. Clean, quiet rooms, staff were all fantastic, comfy beds, nice bathroom, excellent breakfast included. I've paid a lot more for a lot worse, would give it more stars if I could! Oh, and it was close to everywhere I needed to be!"