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"Clean rooms, staff nice and ready to help "

"We stayed in the two bedroom wolf suite. The layout was perfect for our family so the kid could go to sleep and us still be able to stay up at night. The bathrooms were nicely updated, with a full kitchen that we used a few times. The biggest downside was the overwhelming musty smell that we noticed right away. We opened the windows and it seemed to be manageable, and also don't know if it was just our room since we aren't one to complain. But coming home everything in our suitcases needed to be rewashed, even if the clothes were still clean which was annoying. Also the one site gyms equipment was super dated and the only 2 treadmills were out of order. For family, the room layout was great, the pool and hot tubs were good and the shuttle to and from town was convenient. Overall a decent place to stay for the price, but probably would try somewhere else next time just cuz there are so many options in Banff! "

"Unfortunately, our experience wasn’t very good, we experience poor service in the restaurant as well as poor food options, the bar staff was not very well trained on liquor options. We were given broken glasses with cracks. And microwaved food. The room seemed to have remnants of bodily fluids on the headboard and linens were still stained with other bodily fluid fluids. Clean the bathroom was not clean and dated with obvious repairs in need. Our overall experience we won’t be back. "

"Walking distance to casino "

"Very nice front desk"

"Breakfast could be better, but otherwise everything was awesome!"

"Awesome option for when in Banff. Not on the Main Street which is great when you want some quiet and actual nature. Their restaurant was also amazing. "

"Family friendly. Nice to have a large kitchen area that was well equipped "

"Staff were quick to get me a new room when the first one room was dirty. The second room was good enough. Vents were dusty"