"I booked two rooms for my group, both rooms were the Townhouse Grand option. Upon arrival we were greeted by Mick who was very helpful and kind and assisted us with our bags as the hotel does not have a lift, which we were aware of. The rooms we were placed in were in the basement level and unfortunately you can hear everything in the rooms. The staff entrance is outside the rooms, which we learned due to people coming in loudly in the middle of the night. The first night we were woken up at...
"I booked two rooms for my group, both rooms were the Townhouse Grand option. Upon arrival we were greeted by Mick who was very helpful and kind and assisted us with our bags as the hotel does not have a lift, which we were aware of. The rooms we were placed in were in the basement level and unfortunately you can hear everything in the rooms. The staff entrance is outside the rooms, which we learned due to people coming in loudly in the middle of the night. The first night we were woken up at...
Joanna